Catering & Sales Coordinator

Job Title: Catering & Sales Coordinator

Location: Long Island Marriott Hotel & Conference Center Uniondale NY
Reports To: Director of Sales & Marketing / General Manager

Position Summary

The Catering & Sales Coordinator supports group sales catering events and marketing initiatives by coordinating client needs from inquiry through execution while supporting revenue generation guest satisfaction and operational excellence. This role serves as a liaison among clients Sales Banquets Front Office and operational departments to ensure seamless event planning accurate documentation and exceptional service delivery.

This position combines event coordination group sales support administrative organization and digital marketing support in a fast-paced full-service hotel environment.

Key Responsibilities

Catering & Event Coordination

• Coordinate weddings corporate meetings social events and group functions from planning through post-event follow-up
• Meet with clients to review event details logistics timelines and service expectations
• Prepare banquet event orders (BEOs) group resumes rooming lists and event documentation
• Work closely with Banquets Kitchen Front Office and third-party vendors to ensure flawless execution
• Conduct site visits assist with event set-up oversight and provide event-day coordination support
• Monitor event changes and ensure all departments receive timely communication
• Support menu planning pricing and event budgets while helping drive profitability

Sales & Administrative Support

• Prepare proposals contracts agreements and client correspondence
• Support group blocks reservations coordination and billing accuracy post-event
• Help manage accounts receivable follow-up and aging accounts
• Assist with lead generation efforts and maintain relationships with new and repeat clients
• Participate in sales calls property tours and promotional activities
• Support trade shows community outreach and networking events as needed

Marketing & Digital Support

• Assist with hotel website OTA content and social media updates
• Support newsletters promotions digital campaigns and content creation
• Help monitor social media engagement guest inquiries and online reputation channels
• Support marketing analysis reporting and KPI tracking related to business development efforts

Qualifications

• 2 years of hotel catering sales support event planning or hospitality coordination experience preferred
• Full-service hotel experience strongly preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and deadlines simultaneously
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel Word PowerPoint) required
• Experience with hotel sales/catering systems preferred (Delphi CI/TY Visual Matrix or similar)
• Knowledge of digital marketing or social media platforms a plus
• Bachelors degree in Hospitality Marketing or related field preferred

Core Competencies

• Customer Focus
• Organization & Follow Through
• Communication
• Relationship Building
• Problem Solving
• Time Management
• Revenue Mindset
• Attention to Detail
• Creativity & Initiative

What Success Looks Like

Successful candidates will:

• Deliver well-organized error-free event coordination
• Support revenue growth through group and catering business
• Provide exceptional service to clients and guests
• Build strong partnerships across departments
• Maintain professionalism in a fast-paced high-volume environment

Schedule

Flexible schedule required including occasional evenings weekends and holidays based on business demands.