Junior Product Manager (Fulfilment Experiences)

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes one of the most successful ecommerce platforms in South this role you will focus on tools that support the day-to-day operational teams within supply chain and logistics helping to create the best fulfillment experiences for internal and external clients.

You will work closely with engineering supply chain & logistics operations and client-focused teams to define requirements test ideas and deliver improvements that drive better fulfillment experiences and measurable business impact. You bring analytical thinking customer empathy and a practical product mindset helping the team identify opportunities prioritise initiatives and scale what works.

Think youve been challenged before Think again!

• Scale: Over 4 million happy shoppers shop online on and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Mr D and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g. delivery turnaround time fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision balancing the operational trade-offs with usability scalability and performance.
• Coordinate cross-functional teams including engineers BI analysts and UI designers to deliver projects on time and within scope. Track project progress from concept to release ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target customer - assess end-users to ensure products deliver a seamless efficient and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelors Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management business analysis or a related role preferably driving large company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends web and apps
• Prior experience in logistics on-demand delivery platforms or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap particularly in the ecommerce logistics or supply chain space.
• Solution-oriented: Proactive accountable and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems APIs and technologies that support logistics execution such as route optimization algorithms real-time tracking and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers franchise hubs and customers.

Lets talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on be the master of your own destiny.
• No doors: We arent fans of stuffy offices or siloed work environments. See someone you like High five collab and make something great.
• Remote working: Love water cooler chats and working from home offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We arent kidding when we say the people with the best people win. Nows your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn Upskill with free access to courses on MyAcademy Udacity Coursera and more.
• Good times: Get to know the other extraordinary minds at during regular social events and out-of-office activities (think hikes think mini-golf think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools right job: Mac or Windows two monitors or one. Whatever your preference youll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling legal support and financial guidance for free anytime anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

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If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.