Assistant Store Manager Boston Scally

Assistant Store Manager

About Us

Theres a certain vibe in Boston it starts with the people. Its the sarcasm the grit the rugged charm and the unmistakable culture that defines the city. Boston Scally Company was built to capture that spirit through one of Bostons most iconic pieces of headwear: the scally cap.

We create quality caps and apparel that reflect a blue-collar mentality and a tough humble and loveable attitude. If you understand Boston you understand us.

Our Values

• Own the outcome
• Move with purpose
• Speak truth listen fully
• Learn and share
• Drop the ego
• Build for the long haul

Position Summary

The Assistant Store Manager supports the Store Manager in leading our Waltham retail location helping deliver an authentic high-energy customer experience rooted in Boston Scallys bold hardworking spirit.

This is a hands-on leadership role focused on sales team development and daily operations. As a key representative of the brand youll help foster a welcoming community-driven environment where customers feel connected to Boston Scally and proud to wear it.

This is an exciting opportunity to contribute to a growing brand help shape the in-store experience and build strong retail operations from the ground up.

What Youll Do

Sales & Customer Experience

• Lead by example on the sales floor delivering exceptional engaging customer service
• Build strong relationships with customers and foster a sense of community
• Act as a brand ambassador by actively wearing promoting and educating customers on products
• Support achievement of sales conversion and productivity goals

Store Operations

• Support daily store operations and assume leadership responsibilities in the Store Managers absence
• Maintain a clean organized and visually compelling store environment
• Assist with scheduling store coverage and operational readiness
• Ensure compliance with company policies and procedures

Merchandising & Inventory

• Execute visual merchandising and floor sets aligned with brand storytelling
• Assist with inventory management including receiving restocking and organization
• Participate in cycle counts physical inventory and reconciliations

Team Leadership & Development

• Support hiring onboarding training and coaching of store associates
• Help create a positive collaborative and performance-driven team culture
• Provide feedback and insights to improve team effectiveness and store performance

Brand & Business Insights

• Monitor sales trends and product performance sharing insights with leadership
• Stay informed on local market trends competitors and community opportunities
• Partner with cross-functional teams (E-Commerce Marketing Customer Experience) to support a seamless omnichannel experience

What Were Looking For

• 13 years of retail experience; leadership or keyholder experience preferred
• Strong organizational skills and attention to detail
• Excellent communication skills with the ability to represent the brand authentically
• Ability to multitask and adapt in a fast-paced retail environment
• Passion for streetwear fashion and brand storytelling
• Appreciation for Boston culture and the Boston Scally brand
• Bachelors degree or equivalent experience preferred

Physical Requirements

• Ability to stand and move for extended periods during shifts
• Comfortable lifting and carrying up to 25 lbs
• Ability to work both on the sales floor and in stockroom environments
• Availability to work evenings weekends and peak retail periods

Why Join Us

• Be part of a growing culture-driven brand with a strong identity
• Opportunity to help shape the in-store experience and operations
• Collaborative energetic team environment
• Room for growth as new locations expand

If youre passionate about retail culture and community and want to be part of a brand that represents something bigger wed love to hear from you.