PMO Delivery Assurance Lead Africa

Key roles and responsibilities:

1. PMO Framework and Governance (50%)

• Design implement and maintain KPMG T&Is PMO framework - including delivery standards governance templates reporting formats escalation protocols and quality gates.
• Establish and manage the T&I portfolio reporting cadence - producing weekly monthly and quarterly portfolio health reports for the leadership team.
• Define and maintain the T&I RAID management standard - ensuring all engagements maintain current and complete RAID logs and that risks are escalated within defined thresholds.
• Manage the onboarding governance process for new engagements - ensuring all engagements are properly mobilised with a clear delivery plan governance structure and resource model.
• Oversee the T&I delivery assurance review process - conducting periodic health checks on active engagements to identify risks before they become client issues.

(b) Portfolio Reporting and Commercial Tracking (30%)

• Maintain the T&I portfolio financial model - tracking actual vs. budgeted costs revenue recognition and gross margin across all active engagements.
• Produce the monthly T&I investment review pack for EXCO - including portfolio status financial performance risk summary and RAID heat map.
• Coordinate with Engagement Delivery Leads to ensure financial forecasts are accurate and that variances are explained and remediated.
• Track onboarding completeness for all FY26 new hires - ensuring each new role is deployed into a revenue-generating context within agreed timeframes.
• Support the T&I Portfolio Lead with cross-engagement resource planning utilisation tracking and capacity management.

(c) Methodology and Continuous Improvement (20%)

• Lead continuous improvement initiatives for KPMG T&Is delivery methodology - collecting lessons learned identifying systemic gaps and implementing improvements.
• Collaborate with Block E (Enablement) to codify PMO tools templates and delivery accelerators for reuse across the portfolio.
• Train and coach delivery team members on KPMG T&Is PMO standards governance requirements and reporting responsibilities.
• Benchmark KPMG T&Is delivery governance against Tier-1 consulting standards and drive improvements where gaps are identified.

Academic/ Professional qualifications and Experience:

• Relevant degree in Business Technology Project Management or a related field.
• PMP PRINCE2 Practitioner MSP or equivalent programme management certification required.
• Minimum 8 years of experience in PMO or programme management roles with at least 4 years in a technology consulting or delivery environment.
• Proven experience designing and operating PMO frameworks for multi-project portfolios in consulting or professional services.
• Strong financial modelling and reporting capability - experienced tracking engagement P&L and portfolio-level financials.
• Proficiency in portfolio management tools (e.g. Smartsheet MS Project Jira ServiceNow PPM).

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Governance mindset: naturally systematic and disciplined - believes in the value of process standards and consistent reporting.
• Analytical rigour: able to synthesise complex portfolio data into clear actionable insights for leadership.
• Influencing skills: able to drive governance adoption across senior delivery professionals who may be resistant to overhead.
• Detail orientation: attentive to the accuracy of financial data risk logs and delivery status - does not accept imprecision.
• Communication: clear and structured communicator able to present portfolio health to EXCO with confidence and accuracy.
• Continuous improvement mindset proactively identifies gaps in KPMG T&Is delivery operating model and drives improvements.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements

Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce