Business Analyst – Data Engineering & Analytics
Job Summary
Were at the forefront of a once in a generational change in the broadband industry. Join us as we innovate help our customers reach their potential and connect underserved communities with unrivaled digital experiences.
We are looking for a motivated and analytical Business Analyst to join our Data Engineering & Analytics team. This role will work closely with engineering teams and product stakeholders to translate business needs into clear actionable requirements and data insights that support largescale datadriven platforms.
The Business Analyst will collaborate extensively with Product Line Leaders (PLLs) and crossfunctional stakeholders and will serve as a key partner to development teams by providing clarity on business context data expectations and analytical requirements.
While experience in broadband or managed service provider environments is a plus this role is well suited for candidates who can quickly ramp up on new domains and accurately reflect business requirements through data and analysis.
Key Responsibilities:
Business & Requirement Analysis
- Partner with product engineering and PLL teams to understand business objectives and translate them into welldefined functional and data requirements.
- Act as a primary business liaison for development teams ensuring requirements are clearly articulated documented and understood.
- Analyse complex business workflows and customerfacing scenarios and map them to system behaviour data models and reporting needs.
Data Analysis & SQL
- Use SQL as a core skill to analyse validate and explain data across multiple operational and analytical data stores.
- Support engineering teams by validating business logic metrics and outputs using real data.
- Perform adhoc and exploratory analysis to answer business questions and support decisionmaking.
Collaboration & Delivery Support
- Work closely with data engineers and developers to:
- Clarify requirements and acceptance criteria
- Validate data models and reporting outputs
- Support impact analysis for new features and enhancements
- Collaborate across teams to ensure consistency between business requirements data definitions and system behavior.
Domain & Compliance Awareness
- Develop a working understanding of platforms supporting broadband and managed service providers such as subscriber lifecycle service management operational visibility and platform health.
- Ensure requirements and analysis consider relevant compliance security and audit expectations (e.g. PCI and related frameworks).
- Support traceability of requirements and data for audit and governance needs.
Documentation & Communication
- Create and maintain clear documentation including:
- Business and functional requirements
- Data definitions and business rules
- Analytical assumptions and validations
- Communicate effectively with both technical and nontechnical stakeholders ensuring shared understanding and alignment.
Required Qualifications:
Experience & Skills
- 38 years of experience as a Business Analyst Data Analyst or similar role in datadriven or platformbased environments.
- Strong handson experience with SQL for querying and analysing data.
- Proven ability to work closely with engineering and data teams.
- Strong analytical thinking and ability to translate business needs into data and system requirements.
Professional Attributes
- Ability to learn new domains quickly and apply business context to data and technical discussions.
- Comfortable working in environments with ambiguity and evolving requirements.
- Strong communication and documentation skills.
- Collaborative mindset with a focus on enabling engineering teams to succeed.
Nice to Have
- Prior experience in broadband telecom or managed service provider domains.
- Exposure to cloudbased data platforms or largescale data systems.
- Experience supporting compliancedriven or regulated environments.
Required Experience:
IC
About Company
Calix is a leading provider of cloud and software platforms, systems, and services for internet service providers. Partner with Calix and grow your business.