AR Collection Analyst
Fort Smith, AR - USA
Job Summary
At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
AR Team Lead USAs an AR Collection Analyst you will manage a portfolio of customer accounts in the US Accounts Receivable O2C function to drive cash generation for the process you will work with customers to get status of payment provide statement of accounts any backup or information they may need or create a dispute should they have issues with product or service provided all while providing high quality customer addition you will work with other departments within the company should issues need their assistance.
The work model for the role is hybrid out of the Fort Smith AR facility (#LI-Hybrid).
Key Responsibilities:
Manage assigned portfolio of accounts to meet/exceed receivable past due and collection objectives.
Interface with customers sales dept distribution operations and other teams to identify and resolve problems and work with customers on repayment plans for delinquent accounts. Additionally reconciles accounts and provide supporting documentation such as proof of deliveries purchase orders invoice copies etc as needed.
Make decisions to determine next steps in the collection process when faced with difficult customers.
Provide data to sales/finance/credit regarding customer pay performance to aid in decisions of future payment terms order release and credit limit decisions. Gather data and prepare comments and report out past due status and problems to management for weekly/monthly reviews or as needed.
Qualifications for the role:
Bachelors degree in accounting finance or related field with a minimum of 2 years experience in Credit General AR and/or Collections or High School Diploma with 5 years with equivalent work experience
Strong organization skills
Familiar with MS Word Excel and general business tools and protocols used for communication.
General knowledge of Credit and Collection processes and policies
Experience with CFIN andSAPa plus
Ability to work cross functionally within the organization
Candidates must already have a work authorization that allows them to work for ABB in the United States.
Whats in it for you
We empower you to take the lead share bold ideas and shape real outcomes. Youll grow through hands-on experience mentorship and learning that fits your goals. Here your work doesnt just matter it moves things forward
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $XX and $XX annually and is bonus eligible.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D 100% employee paid up to maximums
Short Term Disability up to 26 weeks Company paid
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
Parental Leave up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.
Ready to make an impact
Apply today or visit to learn more about the impact of our solutions across the globe.
Required Experience:
IC
About Company
ABB's Electrification business offers a wide-ranging portfolio of products, digital solutions and services, from substation to socket, enabling safe, smart and sustainable electrification. Offerings encompass digital and connected innovations for low- and medium-voltage, including EV ... View more