Clinical People & Culture Lead

Why Join Everlab

Do work that matters - We are building the future of preventive health. Use your skills to prevent disease improve access to personalised healthcare and reduce burden on our health system.

Work / life flex - We provide hybrid working flexibility with our offices in Sydney in Surry Hills and in Melbourne in the CBD.

See things through our customers eyes - Get access to Everlabs health program for free!!

Own a part of our success - ESOP available as part of your REM. We succeed together.

Great people delivering great things - Join a welcoming company culture of mission driven and intelligent people.

The role

Everlabs first dedicated Clinical People and Culture Lead. This person will own the clinician experience end-to-end from building the systems that scale us from 100 to 1000 doctors to being the trusted human in the room when a doctor needs help. You will shape clinical culture manage the operational machinery of our doctor network and free up clinical leadership for strategic work. There is no playbook handed to you. You write it.

Scope & seniority

• Reports to: CMO

• Level: Manager

• Scope: Full doctor network rostering relations culture pay and performance

• Location: Melbourne or Sydney (Hybrid)

What were looking for

Five things matter most for this role. If these sound like you wed love to talk.

Hospitality mindset

You think about the doctor experience the way a great hotel thinks about its guests: every touchpoint matters and people should leave every interaction feeling better than when they started. You own the doctor journey end-to-end from the moment someone joins to the ongoing rhythm of check-ins events and recognition that keeps them engaged and proud to be part of Everlab.

• Examples: doctor onboarding programs 90-day check-ins team events and forums recognition initiatives offboarding experiences

Project management

Comfortable running 510 projects in parallel without dropping the ball. You scope clearly set milestones flag risks early and bring things home. You dont need to be chased youre the one doing the chasing.

• Examples: LMS rollout rostering system redesign 90-day review cadence onboarding playbook pay process implementation

Emotional intelligence

Doctors trust you. You build genuine relationships quickly navigate difficult conversations without losing the relationship and know when to push and when to listen. You are the person doctors come to when something is wrong and they leave feeling heard. You can also hold a high bar: conduct issues underperformance and exits are handled with care and authority.

• Examples: retention conversations with at-risk doctors conduct and performance management contractor vs. employee tensions supporting doctors through difficult periods

Builder mentality

You see the gaps before they become problems and replace ad-hoc processes with systems that scale. At Everlab you are building infrastructure for a doctor network 10x its current size. You are energised by that not daunted by it.

• Examples: clinical operations playbook scalable roster framework credentialing and compliance workflows contractor management systems

Operational rigour

Comfortable with the details. Pay is accurate and on time. Data is visible. Nothing falls through the cracks. You bring structure to a fast-moving environment without slowing it down.

• Examples: doctor pay calculation and reconciliation leave and absence tracking AHPRA credentialing payroll coordination with finance

The right mindset

This is not a role for someone who wants to manage a steady-state practice. The right person is energised by scale defaults to building when others would default to managing and is as comfortable designing a system as having a hard conversation with a doctor. They see clinical people management as a lever for excellence not just an administrative function.

Whats next

A member of the team will be in touch within the next 7 days to outline next steps.

About Everlab

Everlab is building the health platform of the future. We exist to deliver personalised preventative healthcare at scale using advanced diagnostics AI and real clinicians to help people live longer healthier lives.

Today we offer Australias most comprehensive health assessment: 100 biomarkers tested across bloods imaging and physical diagnostics reviewed by a dedicated longevity doctor with personalised protocols to act on the findings. We re-test every 6 months. We are not a 12-week programme. We are your health partner for life.

We are hiring people who want to do the most important work of their careers. The problems are hard. The pace is fast. The mission is real: deliver as much health for as many people as possible at the lowest cost.