Senior Sales Associate

S&P Global

Job Location:

milan - Italy

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role:

Grade Level (for internal use):

The Team:

The Market Intelligence sales team supports clients across the full commercial journey from first request through contract execution entitlement and onboarding and ongoing renewals working closely with Sales Client Services Finance Product and Legal to deliver a smooth client experience. Youll join a collaborative fast-paced group where we share information openly prioritize team outcomes and look for practical ways to improve how we work.

The Impact:

In this role you will help sales move faster and more accurately by owning key deal operations spotting issues early and keeping stakeholders aligned. Your attention to detail ability to manage multiple priorities and proactive communication will directly influence client satisfaction renewal outcomes and overall sales execution quality.

Responsibilities:

Support the full sales cycle by processing sales deals and client requests accurately and on time (including licensing entitlement billing renewals and account maintenance).
Partner with Sales to respond to and process inquiries in Salesforce using clear guidelines while applying good judgment to resolve varied non-routine issues.
Manage agreement drafting and support negotiations by coordinating inputs across Sales and Legal clarifying requirements and keeping next steps moving.
Collaborate with Finance Product Management Data Product Management Client Services Pricing Governance and Legal to remove blockers improve workflows and raise quality through continuous improvement.
Deliver excellent service to enhance customer satisfaction and adoption within existing accounts by actively listening understanding the why behind requests and communicating updates clearly to clients and internal stakeholders.
Hold weekly meetings with Sales Representatives to share KPIs highlight risks prioritize actions and align on team goals.
All employees are required to work from the office a minimum of 2 days per week.

Required Qualifications:

An S&P Global employee at this level would typically have 2 years of experience in client services sales support or similar client-facing role.
Fluency in English and Italian.
Proficiency with MS Office (especially Excel and PowerPoint) and Salesforce.
Strong organization and time-management skillsable to track multiple tasks meet deadlines and focus first on the highest-impact work.
Clear confident communication skillsable to translate and clarify sales/process information for different audiences.
Collaborative mindset and emotional intelligenceactively listens seeks to understand other perspectives and builds trust with Sales and partner teams.
Proactive improvement-oriented approachlooks for ways to raise quality reduce friction and support team goals beyond assigned tasks.
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

Additional Preferred Qualifications:

Experience supporting deal processes across licensing/contracting entitlements billing and renewals.
Experience with Tableau or Power BI.
Additional European language skills.
Comfort operating in a fast-paced environment with changing priorities resourceful solution-oriented and able to adapt approach using past experience and available information.

About S&P Global Dow Jones Indices

At S&P Dow Jones Indices we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets we empower investors everywhere to make decisions with conviction. Were the largest global resource for index-based concepts data and research and home to iconic financial market indicators such as the S&P 500 and the Dow Jones Industrial Average. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices our solutions are widely considered indispensable in tracking market performance evaluating portfolios and developing investment strategies.

S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the worlds foremost provider of credit ratings benchmarks analytics and workflow solutions in the global capital commodity and automotive markets. With every one of our offerings we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow today. For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional - Inside Sales (EEO Job Group) (inactive) 40 - Sales (EEO-2 Job Categories-United States of America) SLSINS405.1 - Middle Professional Tier I-In Sales (EEO Job Group)

Required Experience:

Senior IC

About the Role:Grade Level (for internal use):09The Team:The Market Intelligence sales team supports clients across the full commercial journey from first request through contract execution entitlement and onboarding and ongoing renewals working closely with Sales Client Services Finance Product and...