Executive Accounts Receivable
Kuala Lumpur - Malaysia
Job Summary
Job Summary
Reporting to the Credit Control Manager AR Executive will be tasked to perform A&P clearing (U aging follow-up with dispute case reverse entry Exceedra issue)
Functional Skills and Knowledge
- Own end-to-end AnP U-aging monitoring and clearance including extraction validation analysis reporting and follow-up with Business Units and relevant stakeholders.
- Proactively follow up on overdue AnP balances dispute cases credit notes and refunds ensuring timely resolution and clear audit trails.
- Investigate and resolve incorrect postings and reverse entries including Exceedra-related mismatches working closely with BU Claims GL and BPO teams.
- Track and manage main AR account parking items (e.g. R13) validate deduction details and follow through with BPO or customers until full clearance.
- Coordinate with BU and Finance stakeholders on PnL charge proposals for long-aged or non-recoverable AnP items supported by clear evidence and analysis.
- Monitor daily Exceedra Success and Error reports raise and manage tickets with CSSC-Exceedra and follow through until root cause resolution.
- Issue Credit Notes for approved AnP invoices based on validated BU or customer submissions ensuring accuracy and system alignment.
- Maintain and update AnP trackers matrices and control logs ensuring data integrity version control and transparency.
- Drive continuous process improvement including simplification standardisation and better use of automation and system capabilities.
- Support audits internal reviews and management reporting by providing clear defensible and well-documented AnP positions.
- Perform other duties as assigned with flexibility to support peak periods year-end close or escalation scenarios.
Education
Skills and knowledge
- Proficient in Microsoft Excel and Office tools; able to work with large data sets trackers and reconciliations.
- Working knowledge of SAP AR modules; experience with Exceedra or similar AnP systems is a strong advantage.
- Sound understanding of AR ageing deductions AnP mechanics and clearing logic.
- Proficient in English (written and spoken).
- Demonstrates ownership mindset; does not wait to be chased.
- Adaptable and receptive to process changes system enhancements and evolving scope.
- Calm under pressure disciplined and dependable in execution
Education
Minimum Diploma or GCE A Level in Accounting Finance or related discipline.
Work Experience
Minimum 1 year of experience in AR collections credit control or related finance operations.
About Company
DKSH Australia distributes, markets, and sells high-quality products and brands, helping businesses in Australia develop and grow.