Senior Team Lead | Project Management (PMO) | Bengaluru | Technology Strategy & Transformation
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Senior Team Lead Project Management (PMO) Bengaluru Technology Strategy & Transformation
Job requisition ID : 102381
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP
Senior Team Lead EA&D-Engineering-ITSM PMO
Location: Bangalore
The team
Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation we improve financial performance accelerate new digital businesses and fuel growth.Learn more about Engineering AI and Data
Your work profile
- Technical Managed Services PMO
- Support planning execution and monitoring of IT/technical projects
- Track project schedules milestones risks and deliverables
- Maintain project documentation status reports and governance artifacts
- Coordinate with cross-functional stakeholders for smooth project execution
- Assist in resource planning and utilization tracking
- Ensure adherence to PMO frameworks standards and processes
- Facilitate project review meetings and stakeholder communications
- Manage and monitor IT service processes including Incident Problem Change and Service Request Management
- Ensure SLA compliance and track service performance metrics
- Coordinate with support teams to resolve incidents and minimize downtime
- Drive root cause analysis (RCA) and implement preventive measures
- Maintain ITSM tools (e.g. ServiceNow Remedy etc.) and ensure data accuracy
- Prepare service reports dashboards and performance insights
- Support audits and ensure compliance with ITIL best practices
Key Skills Required:
- 37 years of experience in ITSM and/or PMO roles
- Strong understanding of ITIL processes (Incident Change Problem Management)
- Knowledge of project management methodologies (Agile Scrum Waterfall)
- Experience with tools like ServiceNow Jira Confluence MS Project or similar
- Strong analytical reporting and documentation skills
- Educational Qualifications: Bachelors degree in Computer Science IT Engineering or related field
Required Experience:
Senior IC
About Company
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals with headq ... View more
