People & Culture Manager

Summary of Responsibilities: Reporting to the Regional People & Culture Manager responsibilities and essential job functions include but are not limited to the following:

• Lead endtoend recruitment and hiring processes including job postings applicant tracking (SmartRecruiter) candidate followup job offers background checks I9 compliance and onboarding administration.
• Administer new hire and employee data across HR systems (ADP HireRight HERO) ensuring data accuracy confidential recordkeeping and timely processing of employment changes.
• Facilitate new hire orientation onboarding programs and Heartist culture training to promote engagement compliance and brand alignment.
• Oversee internal mobility processes including internal applicants referral programs and tracking of referral payouts.
• Serve as the technical point of contact for ADP and HERO (Talent Acquisition Performance Management and Learning) supporting system implementation testing training audits and continuous improvements.
• Produce HR metrics corporate and regulatory reporting and workforce analytics including turnover training hours promotions wage analysis and budget planning.
• Partner with Finance Payroll and leadership teams on annual performance reviews wage adjustments merit increases market surveys and salary benchmarking.
• Ensure full compliance with employment laws and policies including employee relations matters investigations progressive discipline terminations unemployment claims and ethics hotline concerns.
• Oversee workers compensation OSHA compliance leave administration (FMLA FAMLI ADA LOA STD/LTD) and returntowork programs.
• Oversee employee benefits administration including open enrollment employee education benefit system enrollment and ensuring colleague understanding of available benefits.
• Design and/or roll out and facilitate leadership development diversity & inclusion discrimination & harassment and compliance training programs.
• Support colleague engagement wellness initiatives recognition programs and cultural events while promoting positive employee relations and open communication.
• Assist the Regional Director of People & Culture in daily department operations strategic HR initiatives and crossfunctional projects serving as a compliance backup as needed.

Qualifications :

What you will bring to this role

• Fluency in verbal and written English required; Spanish is a plus.
• Employee benefits experience is an asset.
• Intermediate to advanced Microsoft Office skills required.
• Previous Human Resources experience preferred.
• Hospitality leadership experience preferred.
• Experience with ADP or similar HR systems preferred with the ability to learn and implement new technology platforms.
• Demonstrated ability to safeguard confidential information with discretion tact and sound judgment.
• Adaptable levelheaded problem solver able to manage multiple priorities in a fastpaced environment.
• Highly organized detailoriented and able to complete tasks accurately and efficiently.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered supported and recognized.

Additional Information :

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Starting hourly wage: Starting $70000 / annual salary plus benefits and bonus offer wage based on experience

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in Whats In It For You

Our Values

Respect: We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity: We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time