Underwriting Administrator

Contract Type: 12 Month Fixed term contract

Location: Dublin (Hybrid office based 50% of time)

Closing date: 8th May 2026

About the Role:

Royal London Irelandis seeking applications for an Underwriting Administrator to join our team in Dublin.

Reporting to the Team Leader you will play a key role in providing excellent efficient and professional service to our brokers. The team is responsible for ensuring all medical underwriting requirements are issued in an accurate and timely manner.

Key responsibilities

The Underwriting Administrator role is to provide administrative support to our underwriting team by issuing all underwriting requirements to GPs clients and third-party providers. The Underwriting Administrator ensures all email and outgoing correspondence is issued in a timely and accurate manner.

• Experience in an administration role
• Capable of resolving general broker or GP queries in relation to our underwriting requirements
• Completion of Computer-based training (CBTs) in line with group policies
• Experience and knowledge of Microsoft Word and Excel

About you

• High level of accuracy with regard to documentation produced and information given to brokers and GPs
• Courteous professional telephone manner offering a high level of customer service both to internal and external customers
• Commitment to driving improvement in the business how we provide service and how we run our internal processes.
• Clear and effective communication with approachable and helpful demeanour.
• Proactive and capable of independence in seeking daily workload and ensuring work is to the highest standard.
• Multi-tasking through a number of different tasks as they arise.
• Have the ability to work from home with full broadband capability in adherence to our Hybrid policy
• Understand the importance teamwork plays in achieving a common goal for our brokers and the business.

Regulatory and Statutory Responsibilities

• Adherence to Data Protection and GDPR principles.
• Completion of all mandatory eLearning and compliance training.
• Commitment to Treating Customers Ethically and Fairly.
• This is a hybrid role requiring a minimum of two days per week in the office.

What we offer

• Competitive employee benefits such as market leading Pension scheme (including Life Insurance); performance related bonus; health insurance allowance
• Our culture comes from within it comes from our people; ourPeople Promiseis our commitment to provide the best experience for our people. It reflects our brand our strengths and how we work together to create a positive culture
• OnGlassdoorRoyal London Group is consistently ranked as among the best places to work
• Based in our St Stephens Green office (Dublin 2) with benefit from our hybrid work arrangements with 50:50 mix of office and home working.

Controlled Functions- some of our roles are controlled functions as defined by theCentral Bank Reform Act 2010Central Bank Reform Act 2010 (Sections 20 and 22) Regulations and 2011 (S.I. No. 437 of 2011) as amended. If a vacancy is for a Controlled Function (CF) it will state this in the job title above. For CF roles appointment will be conditional on Royal London Ireland being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank of Ireland; as well the Minimum Competency Code Requirements as applicable for the role