Swim Ireland Education Administrator

Education Administrator (part-time)

Swim Ireland is the National Governing Body (NGB) for Swimming Water Polo Diving and associated Aquatic Disciplines on the island of Ireland. Swim Irelands Head Office is based at Irish Sport HQ National Sports Campus Blanchardstown Dublin 15 with circa 50 employees.

Swim Irelands remit is to increase participation run the competitive aspects of aquatic sports and provide a framework for governance and regulation.

Swim Ireland Education delivers teaching and coaching qualifications to the leisure industry and clubs and is recognised by Sport Ireland Coaching and Sport NI. Our Register of Aquatic Professionals ensures high standards in teaching coaching and safeguarding.

Swim Irelands selection process aims to ensure that we get the right people recruited into the right role. We want to ensure that you have the best opportunity to display your skills and experience. Swim Ireland has identified Core Values that we consider to be integral to delivering exceptional service to our stakeholders. These Core Values are

Skills Professionalism Knowledge

Wellbeing & Inclusivity

Integrity and Excellence in Governance

My Passion Our Vision

Teamwork & Collaboration

If selected for interview you will be provided with a candidate support pack giving you information and guidance on the selection process.

Role and Reporting Structure

Reporting to the Education Manager this role supports the Education team in delivering a high-quality customer service and administration function.

The primary focus of the role is to manage inbound phone calls and emails ensuring all queries are handled in a timely professional and customer-focused manner.

This is a front-facing role requiring strong communication skills attention to detail and the ability to manage multiple systems and priorities.

Key Areas of Responsibility

Responsibilities for the Education Administrator include the following:

Act as the first point of contact for phone and email enquiries

Respond to all queries in a timely and professional manner

Manage and monitor shared inboxes escalating queries where appropriate

Support course administration including bookings registrations and records

Maintain accurate data across internal systems and learning platforms

Assist in the organisation of courses CPD events and conferences

Provide general administrative support to the Education team

Contribute to continuous improvement of customer experience

Other duties as required.

Essential Requirements

Previous experience in an administrative or customer service role

Excellent written and verbal communication skills

Strong organisational and time management skills

Ability to manage multiple tasks and prioritise effectively

Proficiency in Microsoft Office (Outlook Word Excel)

High level of professionalism and attention to detail

Key Qualities

Friendly and customer-focused approach

Reliable and organised

Ability to work independently and as part of a team

Proactive and solution-oriented mindset

Applicants should note that this list is not exhaustive and is subject to change as appropriate.

Remuneration and Location

Salary: Commencing at 16 per/ hour.

Job Type: Part-time 10am-3pm Monday to Friday.

Position Tenure: 12-16 week fixed-term contract.

Position Location: Swim Ireland Head Office Irish Sport HQ Sport Ireland Campus Blanchardstown Dublin 15. Some level of hybrid working will be permitted but is dependent on the requirements of the business.

Appointment will be made subject to satisfactory:

Garda Vetting and suitable reference checks.

Closing date for applications is Monday 22 June 2026.

Interviews will take place on Monday 29 June 2026. Applicants will also be invited to complete an administration / IT assessment prior to interview.

At Swim Ireland we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly with every element in the job description we encourage you to apply anyway. You may be just the right candidate to for this or other roles. Swim Ireland is an Equal Opportunities Employer.