Director Food & Beverage
Job Summary
Job Responsibilities
- Assists in recruiting training and supervising a diverse team of food and beverage professionals.
- Provides guidance leadership and support to foster a culture of excellence within the department.
- Finalizes budgets forecasting revenues and controlling costs to achieve financial goals with the support from Finance team.
- Analyses financial reports identify areas for improvement and implement strategies for optimizing profitability.
- Works with the team to ensure exceptional guest experiences by maintaining high standards of service food quality and presentation.
- Handles guest feedback and concerns in a timely and effective manner.
- Oversees various food and beverage outlets including restaurants bars room service banquets and catering services.
- Coordinates service operations to ensure seamless and exceptional guest service.
- Ensures that food and beverages meet the highest standards of taste presentation and safety.
- Conducts regular quality checks tastings and evaluations to maintain consistency.
- Supervises inventory levels track stock and assist in procurement to maintain quality and minimize waste.
- Directs the team to work with purchasing teams to achieve day to day requirement.
- Collaborates with the marketing team to develop and execute marketing strategies promotions and events to attract and retain customers.
- Guidelines the marketing communication to the creation of effective advertising campaigns.
- Ensures compliance with all local state and federal regulations related to food service alcohol service and workplace safety.
- Guides the team to maintaining HACCP standards across the property.
- Exercises department license and guiding the team to collaborate with finance.
- Ensures timely finalization of department goals with management and assignment of the goals to respective team members.
- Ensures continuous performance management is encouraged within the team.
- Ensures discipline and adherence to core brand standards within the team.
- Aligns with the Cinnamon brand standards.
- Thorough understanding about the business continuity planning (BCP) General data protection regulation (GDPR) & emergency planning & complying with them.
Person Specifications
- 4 to 5 years experience in a similar capacity food and beverage management roles within the hospitality industry.
- A diploma or a bachelors degree in hospitality management culinary arts business administration or a related field is typically required.
- Certification in food safety and responsible alcohol service (e.g. ServSafe TIPS) is often required.
- Strong strategic thinking and the ability to develop and execute long-term plans and a quick decision maker.
- Exceptional leadership and team-building skills.
- Proficiency in financial management budgeting and cost control.
- A dedication to providing outstanding guest experiences.
- Excellent communication and interpersonal skills for interactions with guests staff and stakeholders.
- Effective problem-solving skills to address complex operational challenges.
Required Experience:
Director
About Company
John Keells Group is Sri Lanka's premier Diversified Company, listed in the Colombo Stock Exchange, and a 150-year pillar of the Sri Lankan economy. John Keells Group is widely recognized as Sri Lanka's Most Respected Corporate Entity