Specialist, Global Workforce Analytics

• Approves mathematical statistical and economic techniques that determine market conditions project consumer needs and inform business initiatives.
• Analyzes and reviews trends found from modelling to inform other lines of business such as product development and marketing decisions.
• Oversees data mining models statistical reporting and data analysis methodologies to identify key customer segments and to simulate impact of potential business decisions.
• Develops and presents detailed reports and conclusions for business finance and investment management based on data summaries.
• Partners with other areas of the business to model outcome of implementing potential business strategies.
• Manages large complex projects or processes with limited oversight while working with other team members to ensure accurate findings and results.

• Bachelors Degree Required

• 5 Years Required; 7 Years Preferred

• Physical Requirements: Sedentary Work

Key Responsibilities:

• Design build and maintain complex Workday reports including Advanced Report Writer Calculated Fields and Custom Report Fields.
• Build and optimize Workday dashboards to present data in a clear interactive and decision-focused manner for leadership and business partners.
• Follow reporting governance frameworks ensure data security compliance and maintain version control in reporting assets.
• Apply and adhere to Workdays security framework ensuring that reports and dashboards are built with appropriate role-based access
• Leverage Workday reporting capabilities such as Worksheets Discovery Boards and People Analytics to deliver user-friendly insights.
• Partner with business stakeholders to gather reporting requirements and translate them into effective reporting solutions.
• Troubleshoot and resolve reporting issues ensuring data accuracy and integrity
• Create and maintain documentation for reports and reporting processes
• Support periodic reporting needs including month-end quarter-end and year-end reports.
• Analyze data trends to provide insights and recommendations to improve business processes.
• Stay current with Workday updates and enhancements to reporting capabilities
• Participate in testing and validation during Workday updates and implementations

Required Qualifications

• Bachelors degree in information systems Business or related field
• 3 years of experience with Workday reporting tools and functionalities
• Proficient in creating and maintaining reports using Workdays reporting capabilities
• Strong understanding of data structures and relationships within Workday
• Experience with data analysis and interpretation
• Excellent problem-solving and critical thinking skills
• Strong communication skills with the ability to translate technical concepts to non-technical audiences
• Detail-oriented with a focus on accuracy and data quality

Preferred Qualifications

• Workday Pro certification or other relevant Workday certifications preferred
• Experience with multiple Workday modules (HCM Financials Payroll etc.)
• Knowledge of SQL or other query languages
• Experience with data visualization tools (e.g. Tableau Power BI)
• Project management experience

Competencies

• Technical proficiency in Workday reporting tools
• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• Ability to manage multiple priorities and meet deadlines
• Collaborative team player with strong interpersonal skills
• Customer-focused mindset
• Adaptability to changing business needs and requirements

This position offers opportunities for professional growth and development within our organization while contributing to critical business operations through data-driven insights and reporting solutions.

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent reduce risk by insourcing key platforms and processes as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization with a focus on technology operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners our goal is to reduce risk improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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