Documentation Specialist

Documentation Specialist - Intermediate

FedTec is seeking a skilled Documentation Specialist to develop maintain and manage technical and operational documentation across program activities.

This role is responsible for preparing system programming and operations documentation including user manuals and standard operating procedures. The Documentation Specialist ensures all documentation is accurate current and aligned with program requirements supporting knowledge transfer operational continuity and compliance with Army and DoD standards.

Location: (On-Site) Fort Knox KY

Security Clearance: Verifiable DoD Secret (or higher) is Required

Primary Duties and Responsibilities

• Prepare edit and maintain systems programming and operations documentation including user manuals SOPs and technical guides.
• Maintain a centralized documentation library ensuring all materials are current accessible and properly version-controlled.
• Review and update documentation to reflect system changes process updates and operational improvements.
• Collaborate with technical teams project managers and Government stakeholders to gather and validate documentation requirements.
• Ensure documentation aligns with program standards Army policies and operational procedures.
• Support development of process documentation workflow diagrams and knowledge transfer materials.
• Assist in documenting system configurations installation procedures and operational processes.
• Participate in reviews of deliverables and technical outputs to ensure documentation completeness and accuracy.
• Support onboarding and training efforts by providing clear user-friendly documentation for end users and support staff.
• Track documentation updates and maintain records of revisions and approvals.
• Assist in preparing documentation for audits inspections and program reviews.

Basic Qualifications Required Education Certifications Skills and Experience

• Education: Bachelors degree in Information Technology Technical Writing Business Administration or related field
  • Associates degree with 7 years of relevant experience may substitute for the bachelors degree requirement
• Minimum 5 years of experience developing and maintaining technical or operational documentation
• Experience supporting IT systems programs or enterprise environments
• Experience creating user manuals SOPs and technical documentation for system or operational use
• Familiarity with documentation standards version control and knowledge management practices
• Strong written and verbal communication skills
• Excellent attention to detail and document accuracy
• Ability to translate technical information into clear user-friendly documentation
• Strong organizational and document management skills
• Ability to work independently while coordinating with technical and non-technical teams
• Minimum Citizenship Status Requirements: US Citizen

When You Join FedTec You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family we prioritize your safety health and happiness. That is why weve created the FedTec Total Well-Being program offering benefits like:

• Health & Wellness: Medical dental and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k) company-paid short- and long-term disability life insurance and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP) Pet Insurance and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach personal and group training sessions company fitness challenges and ongoing wellness support.

Visit to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer we consider all qualified applicants without regard to disability protected veteran status or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit skills and contributions.

If you feel that your qualifications talents and values align with our culture we welcome you to apply by submitting your resume today!

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