Cloud Specialist (Azure, 5+ years)

Who are we

Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In one sentence

Design solutions provide consultancy to business and manage the operations of computer systems related to UNIX and Windows operating systems servers virtualization and cloud technologies.

What will your job look like

• You will build and manage web virtual and client server environments for an enterprise environment.
• You will maintain the operations of all virtual web and client and server systems to ensure availability.
• You will handle escalations related to any IT service issues of systems and servers and partner with the other infrastructure teams to troubleshoot and resolve related issues.
• You will leverage optimization techniques to maximize the efficiency of all computer systems.
• You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
• You will train the technical support team on solving common system-related problems
• You will build and ensure implementation of software standards for operating systems servers and virtualized infrastructures
• You will work with third-party vendors and consultant on developing system-specific skills
• You will evaluate new technologies to meet business needs or to solve business problems
• You will manage and lead Root Cause Analysis Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
• You will devise and ensure implementation of system policies
• You will perform server performance and capacity management in order to maintain the sizing requirements for customers

All you need is...

• Candidate must possess at least a Bachelors/College Degree Computer Science/Information Technology Engineering (Computer/Telecommunication) or equivalent.
• At least 6 year(s)of working experience in the related field is required for this position.
• Experience with atleast one cloud platform (Azure/AWS)
• Linux administration skills (RedHat/CentOS/Ubuntu)
• Experience with IaaS & PaaS Platforms Azure/AWS
• Hands on experience in high scale production environments.
• Experience in troubleshooting problems and working with a team to resolve large scale issues. Must
• Excellent communication skills.
• Motivated with a high desire to learn.
• Results-driven with strong commitment
• Required skill(s): Azure AWS IaaS & PaaS platforms Production Support Linux

Preferred Skills:Strong interpersonal and communication skills and comfortable in a culturally diverse working environment; ability to interact positively with management. Independent problem-solving skills; self-motivated. Ability to multi-task and perform in SLA pressure situations.
Ability to work within a call

Why you will love this job:

• You will be working on market leading software for the Telecommunications industry.
• You will be provided with a rare learning opportunity within an experienced team to work on high-end technology.
• You will be working within an extremely diverse and multi-cultural environment and a fast growing and dynamic organization.