Account Manager — West Africa (Ghana)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About Our Client
Our client is a leading Managed Security Services Provider (MSSP) with a strong footprint across West Africa. They deliver advanced cybersecurity solutions to government institutions financial services organizations and enterprises across the region. Their Ghana operation is a critical growth market and they are investing in commercial leadership to capture expanding demand.
The Role
This is a commercially-driven Account Manager position responsible for managing and growing client relationships across Ghana. You will serve as the primary point of contact for existing and prospective clients drive revenue through consultative selling of cybersecurity solutions and represent the organisation at industry events and roundtables.
This role reports directly to the Chief Revenue Officer.
Key Responsibilities
Own and grow a portfolio of client relationships across government financial services and enterprise sectors in Ghana
Identify client security needs and architect appropriate solution recommendations from the firms cybersecurity services portfolio
Drive revenue performance through new client acquisition upselling and cross-selling with clear sales targets
Serve as the face of the organisation at industry events conferences and client meetings
Collaborate with internal delivery teams to ensure seamless service execution and sustained client satisfaction
Candidate Profile
35 years of experience in account management business development or sales within IT telecommunications or cybersecurity
Strong understanding of cybersecurity services solutions and the West African enterprise landscape
Demonstrated track record of meeting or exceeding revenue targets
Proactive trustworthy resilient and an exceptional communicator with strong relationship-building capability
Requirements
Education
Bachelors degree in Business Administration Marketing Information Technology Cybersecurity or a related field
Professional certifications in sales account management or cybersecurity are an advantage (e.g. ITIL CompTIA Security Certified Sales Professional)
Experience
35 years of progressive experience in account management business development or B2B sales
Experience within the IT telecommunications or cybersecurity industry is preferred
Demonstrated track record of managing client portfolios and achieving or exceeding revenue targets
Experience selling to government institutions financial services organisations or enterprise clients is a strong advantage
Familiarity with the Ghanaian and West African business environment
Technical Skills
Working knowledge of cybersecurity services and solutions (managed security threat detection incident response compliance)
Proficiency with CRM platforms (Salesforce HubSpot Zoho CRM or equivalent)
Competence in Microsoft Office Suite (Excel PowerPoint Word) and Google Workspace
Ability to prepare and deliver client presentations and proposals
Core Competencies
Strong relationship-building and stakeholder management skills
Excellent verbal and written communication skills
Consultative selling ability the capacity to diagnose client needs and architect appropriate solutions
Commercial acumen and negotiation capability
Self-motivated and able to work independently while collaborating with cross-functional teams
Resilience adaptability and comfort working in a fast-paced target-driven environment
High ethical standards and professionalism
Location Requirement
Based in Accra Ghana
Ability to travel within Ghana for client meetings and industry events
Benefits
Compensation
Net monthly salary: USD(GHS net; GHS gross)
Commission: 1.5% on total deal value
Professional development and growth opportunities in a dynamic expanding environment
Required Skills:
Education Bachelors degree in Business Administration Marketing Information Technology Cybersecurity or a related field Professional certifications in sales account management or cybersecurity are an advantage (e.g. ITIL CompTIA Security Certified Sales Professional) Experience 35 years of progressive experience in account management business development or B2B sales Experience within the IT telecommunications or cybersecurity industry is preferred Demonstrated track record of managing client portfolios and achieving or exceeding revenue targets Experience selling to government institutions financial services organisations or enterprise clients is a strong advantage Familiarity with the Ghanaian and West African business environment Technical Skills Working knowledge of cybersecurity services and solutions (managed security threat detection incident response compliance) Proficiency with CRM platforms (Salesforce HubSpot Zoho CRM or equivalent) Competence in Microsoft Office Suite (Excel PowerPoint Word) and Google Workspace Ability to prepare and deliver client presentations and proposals Core Competencies Strong relationship-building and stakeholder management skills Excellent verbal and written communication skills Consultative selling ability the capacity to diagnose client needs and architect appropriate solutions Commercial acumen and negotiation capability Self-motivated and able to work independently while collaborating with cross-functional teams Resilience adaptability and comfort working in a fast-paced target-driven environment High ethical standards and professionalism Location Requirement Based in Accra Ghana Ability to travel within Ghana for client meetings and industry events
Required Education:
Bachelors degree in Business Administration Marketing Information Technology Cybersecurity or a related fieldProfessional certifications in sales account management or cybersecurity are an advantage (e.g. ITIL CompTIA Security Certified Sales Professional)
