Operations Development Engineer (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

OPERATIONS DEVELOPMENT ENGINEER (STARLINK)

Starlink is the worlds largest satellite constellation and is providing fast reliable internet to millions of users worldwide. Weve only begun to scratch the surface of Starlinks potential global impact and are looking for best-in-class engineers to help develop the systems that enable providing service in new markets and even greater system performance and growth potential.

As anOperations Development Engineer you willbe responsible forengineeringtheoperational systems and processes used to supporttheStarlinknetwork as it scales to millions of users around the globe. Join the teamoperatingthe network thatisrevolutionizing global connectivity andinternet Development Engineerwill create the tools technology and processes tomaintainoperateand evolve the most advanced network in the solar willutilizeoperational datatoidentifyand prioritize various improvements that improve our operational efficiency andmaintainthe overall health of will work with subsystem responsible engineers software engineersand network engineers to develop alerts mitigationsand terrestrial assets and drive improvements to core Starlink continuous improvement you will drive process and automation upgrades to the point of minimal manual intervention. Youwillbe responsible forthe complete lifecycle of the projectsyouown including development testingdeploymentand support.

RESPONSIBILITIES:

• Develop implement and scale Starlink Network Operations processes and tools to provide global internet access
• Collect and analyze operations data toidentifyand implementefficiency improvements for operational processes and workflowsand translate it into reporting and recommendations for the development team
• Collaborate with development teams to analyze the impact of proposed workflow or process changes on operations health and efficiency
• Work with development engineering teams to drive design for operationsidentifyingandaddressingpotentialoperational scaling issues early in development lifecyclesand incorporating debugging tools and strategies toensure effective handover to operations
• Interact with key stakeholders to identify their desired outcomes take their inputs and deliver improvements to Network Operations owned processes
• Work with the diverse teams across the Starlink program to develop monitoringdetectionandresponseprocessesthatdrivequickresolution to emergentnetwork events
• Define and develop projects milestones andmaintainroadmaps practicing flexible prioritization and scope managementtodeliver on program directives
• Take extreme ownership of deliverables and make risk-conscious decisions under pressure
• Own data integrity tool & dashboard maintenance and reporting quality for the Network Operations Engineering Team
• Define and develop department-level metrics and associated dashboards that quantify the health of our operations

BASIC QUALIFICATIONS:

• Bachelors degree in a STEM discipline; OR 2 years of professional experience in software development or data analysis in lieu of a degree
• Experience utilizing SQL or other query language for data analysis
• Experience with Python

PREFERRED SKILLS AND EXPERIENCE:

• 2 years of experience developing software analysis processes or projects in a rapidly changing highly demanding environment with ability to run these projects independently
• Strong designand problem-solving skills with a focus onoperationsat scale
• Proficiencywith statistics data analysis datavisualizationand cost benefit analysis
• Understanding of data engineeringregardingthe design and implementation of systems used for collectingstoringand analyzing large volumes of data
• Experience with operational open-source technologies such as Prometheus GrafanaPostgreSQLSpark SQLPowerBIJupyterDatahubandAirFlow
• Ability to work cross-functionally with operationsengineeringand supply chain teams
• Experience creating detailed documentation and procedures from scratch
• Experience inoptimizingand automating operational processes and workflows
• Familiarity with technology and operational concepts ofinternet service providers mobile network operators or content delivery networks
• Experience working within complex software defined networking (SDN) and/or network function virtualization (NFV) environments

ADDITIONAL REQUIREMENTS

• Must be able toparticipatein on-call rotation to support critical operations as needed

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock stock options or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.