Introduction
The Maryland Department of Commerce is seeking qualified applicants forpart-time contractualTravel Information Aide I positions within the Office of Tourism Development for theI-95 North and South Welcome Center.
The incumbent will work 40 hours Bi-weekly.
GRADE
LOCATION OF POSITION
I-95 North & South Welcome Center;Between Exits 38 & 35; Mile Marker 37; Savage MD 20763
POSITION DUTIES
The main purpose of this position is to sell Maryland as a premier travel destination according to the Office of Tourism Developments (OTD) Annual Marketing and Development Plan. The purpose is accomplished through high-quality customer service dissemination of product knowledge and executing Welcome Center (WC) operational duties. Work is governed by policies and procedures outlined in the WC handbook and all other applicable State of Maryland Department of Commerce and/or OTD regulations policies and procedures. This position is directly related to the successful execution of OTDs Annual Marketing and Development Plan because of its crucial role in:
- Increasing Transactional Outcomes by sharing destination-related information about the states visitor experiences events businesses and deals/discounts/promotions
- Efficiently and effectively providingWelcome CenterandOffice of Tourism Developmentoperational assistance.
MINIMUM QUALIFICATIONS
Education:Graduation from an accredited high school or possession of high school equivalency certificate
Experience:Two (2) years of experience working in public information in a tourism-related industry (e.g. accommodations campground travel development agency information center guide service customer service hospitality etc.)
SELECTIVE QUALIFICATIONS
The Welcome Center operates Thursday to Monday weekly from 8:00 AM to 4:30 note that working hours include weekends and applicants must be able to frequently lift and/or move up to 50 pounds.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
1.Strong customer service and communication skills
2. Experience in processing and conducting self-directed research to stay current on Tourism information including visitor experiences events and promotions within a specific geographic area.
3.Experience with Maryland attractions accommodations recreational facilities services events and destinations.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing will not consider information submitted after this date.
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee you will be responsible for paying 25% of the premiums for your medical and prescription coverage including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage accidental death and dismemberment insurance and life insurance but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
Online applications are highly recommended. To be considered you must submit a complete application and all required materials by the closing date including the supplemental questionnaire. A resume may be included as supporting documentation but a resume alone will not be accepted or considered. Information submitted after the closing date will not be reviewed.
If unable to apply onlineplease submit your state application/resumeby the closing date and timetoHR contact listed below.
If you are submitting additional information the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload please email the requested information to HRcontact listedbelow.
Anna Halikias
If you have questions about this recruitment please contact the Department of Commerce at .
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or.
If you are unable to apply online submit your State application form resume and supplemental questionnaire to:
As an E-Verify and Equal Opportunity Employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
TTY Users: call via Maryland Relay1-
IntroductionThe Maryland Department of Commerce is seeking qualified applicants forpart-time contractualTravel Information Aide I positions within the Office of Tourism Development for theI-95 North and South Welcome Center.The incumbent will work 40 hours Bi-weekly.GRADE8LOCATION OF POSITIONI-95 No...
Introduction
The Maryland Department of Commerce is seeking qualified applicants forpart-time contractualTravel Information Aide I positions within the Office of Tourism Development for theI-95 North and South Welcome Center.
The incumbent will work 40 hours Bi-weekly.
GRADE
LOCATION OF POSITION
I-95 North & South Welcome Center;Between Exits 38 & 35; Mile Marker 37; Savage MD 20763
POSITION DUTIES
The main purpose of this position is to sell Maryland as a premier travel destination according to the Office of Tourism Developments (OTD) Annual Marketing and Development Plan. The purpose is accomplished through high-quality customer service dissemination of product knowledge and executing Welcome Center (WC) operational duties. Work is governed by policies and procedures outlined in the WC handbook and all other applicable State of Maryland Department of Commerce and/or OTD regulations policies and procedures. This position is directly related to the successful execution of OTDs Annual Marketing and Development Plan because of its crucial role in:
- Increasing Transactional Outcomes by sharing destination-related information about the states visitor experiences events businesses and deals/discounts/promotions
- Efficiently and effectively providingWelcome CenterandOffice of Tourism Developmentoperational assistance.
MINIMUM QUALIFICATIONS
Education:Graduation from an accredited high school or possession of high school equivalency certificate
Experience:Two (2) years of experience working in public information in a tourism-related industry (e.g. accommodations campground travel development agency information center guide service customer service hospitality etc.)
SELECTIVE QUALIFICATIONS
The Welcome Center operates Thursday to Monday weekly from 8:00 AM to 4:30 note that working hours include weekends and applicants must be able to frequently lift and/or move up to 50 pounds.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
1.Strong customer service and communication skills
2. Experience in processing and conducting self-directed research to stay current on Tourism information including visitor experiences events and promotions within a specific geographic area.
3.Experience with Maryland attractions accommodations recreational facilities services events and destinations.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing will not consider information submitted after this date.
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee you will be responsible for paying 25% of the premiums for your medical and prescription coverage including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage accidental death and dismemberment insurance and life insurance but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
Online applications are highly recommended. To be considered you must submit a complete application and all required materials by the closing date including the supplemental questionnaire. A resume may be included as supporting documentation but a resume alone will not be accepted or considered. Information submitted after the closing date will not be reviewed.
If unable to apply onlineplease submit your state application/resumeby the closing date and timetoHR contact listed below.
If you are submitting additional information the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload please email the requested information to HRcontact listedbelow.
Anna Halikias
If you have questions about this recruitment please contact the Department of Commerce at .
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or.
If you are unable to apply online submit your State application form resume and supplemental questionnaire to:
As an E-Verify and Equal Opportunity Employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
TTY Users: call via Maryland Relay1-
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Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
