Chief Student Affairs Officer

Title: Chief Student Affairs Officer

Employee Classification:Executive/Admin & Managerial

Institution:System Office

Department: Policy & Strategy

Campus Location: Tennessee Board of Regents System Office

Job Summary

This position is responsible for developing implementing monitoring and promoting student affairs strategies and programs to increase access success development well-being and engagement for all students. The Chief Student Affairs Officer (CSAO) works cooperatively with the TBR staff Presidents and other campus constituencies including faculty and staff to promote best practices in student success using student supports and compliance with federal and state laws affecting student access and success.

The CSAO will serve as a member of the Office of Student Access and Success (OSAS) which is one of three units housed in TBRs Division of Policy and Strategy. The OSAS serves as a trusted partner to Tennessees community colleges and colleges of applied technology to design and deliver student-centered experiences that expand access increase enrollment improve retention and accelerate completion. The office advances this work by supporting colleges in removing barriers streamlining processes and strengthening the full continuum of the student experiencefrom access through completionwhile aligning with workforce and community needs.

The OSAS provides leadership and coordination across key areas that shape student success including Perkins and career and technical education initiatives accessibility and student support services high-impact practices academic mindset development career development transfer compliance and student affairs. This work is further strengthened through collaboration and support across advising Veterans Affairs admissions records financial aid shared services accounts receivable and CRM implementation. Through this integrated approach the office ensures that policies programs and supports are aligned to promote improved student outcomes and position students for long-term success.

As a member of the Policy and Strategy leadership team the CSAO is expected to not only lead their respective team with courage discernment professionalism kindness and excellence but to also approach their work collaboratively. Guided by the TBR Strategic Plan Building Tomorrows College all Policy and Strategy leadership members are expected to practice and promote within their teams cross functional work that brings all TBR perspectives and resources to bear to address a challenge. The Policy & Strategy leadership team which is intended to serve our colleges TBR staff partners and other constituents as a fully integrated division is to work together to pursue and fulfill the following values:

Value 1: Run towards challenges and opportunities.
Pursue a shared responsibility to seek out areas for growth and proactively act on potential problems through capacity-building and innovation.

Value 2: Pursue excellence in the mundane and the sublime.
Aim to deliver the highest standard of quality and integrity in all aspects of our work relationships representation of TBR and personal and professional growth.

Value 3: Exude candor and transparency in all your communications.
Seek clarity and openness by approaching interactions with grace generosity and empathy fostering trust and minimizing misunderstanding.

Value 4: Practice discipline to find a work/life balance and a personal identity.
Respect boundaries between personal and professional responsibilities and consciously pace and recharge yourself to play the long game.

Value 5: Engender dependability and fulfill your obligations.
Honor your commitments and tasks reliably and consistently demonstrate accountability and lift others where you can.

This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville TN) at the employees expense and potential travel to Tennessee TBR colleges may be necessary.

The salary range for the position is $147482.00 - $191337.00.

Job Duties

• 75% - The CSAO will collaborate deeply with the Vice Chancellor for Student Access and Success Chief Strategic Enrollment Management Officer and other leaders throughout Division of Policy and Strategy to develop and implement programs and innovations in Student Affairs that fulfill TBRs mission and Strategic Plan. This position will provide leadership and oversight for campus level student affairs staff on matters of student success student support and well-being student conduct career development and student activities and engagement including serving as the Chair of the System Crisis Communication Team. The CSAO will lead a team that has programmatic responsibility for Perkins and Skills USA Accessibility High Impact Practices Student Support Network TBR CRED and other areas relevant to student affairs. - (Essential)
• 10% - In collaboration with the Office of General Counsel provide leadership for federal and state compliance on student related issues including Title VI Title IX and Methods of Administration. - (Essential)
• 10% - Coordinate appropriate advisory committees supervise staff and provide administrative support for specific projects programs and events critical to TBRs mission and Strategic Plan implementation - (Essential)
• 5% - A personal commitment with assistance from TBR leaders to devote time to growing and developing as a leader and a colleague. Other duties as assigned. - (Marginal)

Minimum Qualifications

Masters Degree in higher education or related field
10 years of related experience in progressively responsible positions
Evidenced experience in program development and management at an institution of higher education
Supervisory experience
Experience in student service areas such as New Student Programs Career Development Grant Writing and Development Perkins Student Life Student Disability Services and/or Student Affairs.

Preferred Qualifications

Earned Doctorate

Knowledge Skills and Abilities

Ability to work in a collaborative manner with diverse constituencies.
Demonstrated excellent interpersonal communication (written and verbal) and organizational skills.
Demonstrated leadership skills.
Demonstrated planning prioritizing and problem-solving skills.
Ability to handle multiple projects and meet deadlines.
Working knowledge of student services systems

Physical Demands / Working Conditions

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