Analyst Travel Services

Overview

Who we are

To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who were looking for

ToyotasTravel ServicesDepartment is looking for a highly motivated and qualified Analyst - Travel Services.

In line with Toyotas values of customer first collaboration and delivering exceptional experiences the person in this role will play a critical role in advancing the departments strategic goals. This position is responsible for elevating team member travel experience ensuring adaptability to evolving business needs and external factors strengthening policy compliance and driving initiatives to minimize travel expenses. By fostering teamwork and integrating creative solutions the role directly supports Toyotas mission to create a respectful dynamic workplace where employees are empowered to Dream Do and Grow.

What youll be doing

• Oversee the daily management of travel service mailbox inquiries deliver high-level customer service support and liaise with agencies and suppliers to resolve issues. Offer expert assistance for policy inquiries and address profile discrepancies to ensure accurate booking information is maintained.

• Provide advice and guidance on international business travel compliance to globally mobile team members.

• Identify and deliver extended stay options suitable for assignment and project-related travel.

• Create and deliver travel education programs to enhance user knowledge and compliance with travel policies and tools.

• Provide accounting and reporting support for the travel team. Process payment billing and journal entry requests and reconcile travel-related transactions. Deliver ad hoc reports to internal stakeholders as required.

• Develop and maintain Standard Operating Procedures; recommend and implement new or revised policies and practices to support Travel Services operations.

What you bring

• Bachelors Degree or equivalent professional work experience in Business Administration Travel and Hospitality Marketing Communications or related discipline

• Proven experience managing high-volume service mailboxes and providing exceptional customer service including direct communication with external agencies and suppliers

• Strong organizational and project management skills to handle multiple assignments and prioritize work effectively

• Experience developing updating and implementing Standard Operating Procedures (SOPs) and recommending process improvements to enhance operational efficiency

• Effective presentation communications and storytelling abilities to engage large audiences

• Proficiency in Microsoft Office Suite (Excel PowerPoint Word Teams Outlook Forms)

Added bonus if you have

• Experience with Corporate Travel Management account management or operations experience with a Travel Management Company or airline

• Knowledge of global mobility policies immigration laws tax regulations and compliance requirements

• Hands on experience maintaining content for a travel portal site or similar intranet site. (FCM SharePoint etc.)

• Proficiency administering an online travel booking tool and / or travel profile system

• Proficiency in using HRIS systems and other relevant HR tools.

• Demonstrated aptitude in accounting support including processing payments billing journal entries and reconciling travel-related financial transactions

• Proficiency using Sabre or alternate global distribution system (GDS) for travel booking

Whatwellbring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights:

• A work environment built on teamwork flexibility and respect

• Professional growth and development programs to help advance your career as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services adoption childcare schools and more

• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.

Have a question need assistance with your application or do you require any special accommodations Please send an email to .