Advisor, Systems Engineering(Senior DevOpsObservability Engineer)

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Job Title

What does a successful Senior DevOps Engineer do at Fiserv

DevOps Engineer Developer Support Focus

(strong focus on Java microservices and their onboarding)

We are looking for a DevOps Engineer who will work closely with developers and help them with the design onboarding and operation of microservices in a Kubernetes environment.

We are not looking for someone to manage the infrastructure itself clusters and their patching are handled by a different team. This role is strongly focused on application-level DevOps and developer support.

What you will do:

• Supporting developers with onboarding microservices into Kubernetes
• Helping with the design and modification of Helm charts

(you should be fully comfortable with helm template this is a real must; not just adjusting values but creating Helm charts from scratch)

• Debugging non-application issues in Kubernetes

(describe pod logs events even at night with your eyes closed)

• Collaborating with developers from the design phase through deployment to production
• Working with CI/CD pipelines (GitLab CI)
• Collaborating with Argo CD for application deployments
• Supporting application observability and monitoring

(Dynatrace services dashboards and troubleshooting using metrics and traces)

• Consuming Terraform code

(we do not modularize infrastructure but understanding it is important)

What you will need to have:

• 4 years of experience in systems engineering
• 2 years of experience leading teams
• Hands-on production experience with Kubernetes (microservices)

(from Docker image to deployment ingress / Istio)

• Strong knowledge of Helm

(values handling templating troubleshooting)

• Experience with GitLab pipelines and Argo CD
• Experience with observability tooling ideally Dynatrace

(APM Kubernetes monitoring service-level visibility)

• Understanding of observability concepts (metrics logs traces) and their use in troubleshooting and production support
• Experience with AWS basic orientation in IAM is important
• Ability to communicate effectively with developers and help them find solutions
• Strong focus on application-level and developer-oriented DevOps support
  

What would be great to have:
Someone who is technically confident in Kubernetes understands application observability can quickly analyse problems using monitoring data and clearly communicates with developers

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

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