Platform Engineer II

Hi Im Genevieve Moodley your Recruiter and guide to joining CSG. At CSG youre more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all we make ordinary customer and employee experiences extraordinary.

What you will be doing:

• Support an AWS Cloud Infrastructure primarily using IaC tools like Terraform

• Support a Windows infrastructure including Active Directory & PKI

• Interface with all levels of users for support including developers administrators engineers DBA etc.

• Create scripts tools framework metrics process/procedure and documentation to support Platform Operation needs

• Complete customer change requests and problem ticket resolution

• Participate in a 24/7 on-call rotation

• Support the implementation and administration of information security policies and technologies

• Improve security engineering audit and compliance tasks including alert tuning log collection

• Collaborate with senior engineers on larger initiatives and begin leading smaller efforts independently

You should have:

Research shows that candidates from underrepresented backgrounds often dont apply for roles if they dont meet all the criteria. Remember you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility were the perfect fit.

• Bachelors degree in Computer Science or related field

• 13 years of AWS or equivalent public cloud experience

• 24 years of experience within security or technical IT fields

• Hands-on experience with Infrastructure as Code (Terraform)

• Experience with Windows and/or Linux Administration

• Familiarity with Cloud Security models and best practices

• NATO SECRET (INS) security classification or willingness to undergo screening to attain NATO Secret security clearance

• Prefer experience with scripting languages to build automations in support of the infrastructure (Examples: PowerShell Bash or Python)

• A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you.

Other Valuable Skills:

• Active Directory

• AWS Lambda (Python)

• ElasticSearch Kibana

• Microsoft SQL Server

• Network Troubleshooting Skills

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.