Engagement Delivery Lead (Technology) Africa

Key roles and responsibilities:

(a)Day-to-Day Delivery Management (65%)

• Manage the day-to-day delivery of assigned technology engagements - maintaining the delivery plan tracking progress against milestones and managing team workload.
• Lead delivery team stand-ups sprint reviews and weekly engagement reviews - ensuring tasks are completed on time and deliverable quality meets KPMG standards.
• Maintain an accurate and current RAID log for each assigned engagement - escalating risks and issues to the Program Director within agreed thresholds.
• Manage client stakeholder interactions at the project level - facilitating workshops presenting deliverables and managing day-to-day client relationships.
• Monitor engagement financials daily - tracking hours expenses and milestones against the approved budget and flagging variances immediately.

(b) Quality and Scope Management (25%)

• Review and approve all client-facing deliverables before submission ensuring they meet KPMG quality standards and contractual requirements.
• Manage scope boundaries rigorously identifying out-of-scope requests early and escalating to the Program Director for formal change control.
• Coordinate with Architecture Leads (Block B) when technical design decisions arise during delivery ensuring the solution does not deviate from the approved architecture.
• Enforce KPMGs delivery methodology and standards on all assigned engagements - using approved templates governance frameworks and reporting formats.
• Identify opportunities for asset and accelerator reuse from Block E to reduce delivery effort and improve consistency.

(c) Team and Capability Development (10%)

• Coach and develop junior team members (Managers and Consultants) on delivery management client engagement and technical skills.
• Provide feedback to the Portfolio Lead on resourcing gaps team capability and engagement-specific training needs.
• Contribute to KPMG T&Is delivery knowledge base - documenting lessons learned delivery patterns and engagement insights for the Block E asset library.

Academic/ Professional qualifications and Experience:

• Relevant degree in Technology Business Engineering or a related field.
• PMP PRINCE2 Practitioner or Agile (SAFe Scrum Master) certification preferred.
• Minimum 8 years of experience in technology delivery with at least 4 years managing engagements in a consulting or systems integration context.
• Demonstrated experience managing technology delivery teams across cloud platform cybersecurity or data and AI domains.
• Strong financial tracking capability - experience managing engagement-level budgets and forecasting.
• Experience working on multi-country or cross-border technology engagements in Africa preferred

Technical competencies & Personal attributes:

• Demonstrate and articulate KPMG values as well as proven capability in:
• Delivery discipline: rigorous about plans milestones RAID and scope - does not let slippage accumulate.
• Team leadership: able to keep diverse delivery teams focused motivated and productive in challenging client environments.
• Client management: comfortable managing client stakeholders at project level - confident transparent and solution-oriented.
• Quality consciousness: sets and enforces high standards for KPMG deliverable quality and client satisfaction.
• Adaptability: able to manage multiple simultaneous workstreams and reprioritise rapidly when circumstances change.
• Commercial awareness: understands the link between delivery discipline and engagement profitability.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.