HostServer Assistant

Holt Renfrew offers you an inspiring fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation a generous employee discount pension and health & dental benefits tuition assistance and continuous learning and development.

Café Host

The Café Host takes reservations and escorts clients to their tables.

Specific responsibilities include (but are not limited to) the following:

• Greet clients graciously on phone or in person

• Escort clients to waiting area if table not immediately available

• Seat clients at appropriate tables and supply them with menus

• Advise on daily specials if appropriate

• Receive coats and or purchases for coat check

• Introduce clients to their server

• Manage table assignments based on seating guidelines

• Observe standard table turnover times

• Ensure tables are bussed and re-set for all clients- partnering with servers

• Ensure that café front desk is supplied appropriately

• Partner with service team to deliver the nine steps of Serving the Holt Renfrew Way

The ideal candidate:

• High school diploma

• 2-3 years previous hosting experience in a restaurant environment

The measures of success:

• Contribution to financial objectives

• Individual objectives linked to the achievement of department goals

• Feedback from internal and external clients

Server Assistant

Specific responsibilities include (but are not limited to) the following:

• Sets table with cutlery crockery linens and glassware as per Holt Renfrew standards.

• Ensures all items are perfectly clean.

• Refills all condiment holders and supplies.

• Assists Servers in delivering orders as needed.

• Refills water bread etc as required.

• Removes dishes after courses.

• Brings used dishes cutlery and serving plates to the cleaning station.

• Changes linens as required.

The ideal candidate:

• High School Diploma

• 2-3 years previous experience in similar capacity

The measures of success:

• Clients not left waiting

• Client feedback

• Regular walk throughs

• Observation

• Random Audit

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.