Senior Cash Application Analyst

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Job Summary

The Senior Cash Application Analyst is a subject matter expert responsible for overseeing complex cash application activities unapplied cash resolution and adherence to internal controls and KPIs. This role plays a critical part in period-end close automation optimization audit readiness and cross-functional issue resolution. The Senior Analyst mentors junior analysts supports transitions and stabilizations and actively drives continuous improvement across Cash Application processes.

Key Responsibilities

Advanced Cash Application Processing

• Review post and validate complex customer payments across multiple channels (ACH Wire Lockbox EDI Credit Cards).

• Resolve non-standard scenarios such as partial payments deductions short-pays overpayments advances and legal-related cash.

• Act as an escalation point for complex cash application issues requiring deep AR and customer knowledge.

Unapplied Cash Ownership & Aged Resolution

• Own the analysis and clearance strategy for aged and high-value unapplied cash balances especially >30 days.

• Perform root-cause analysis and recommend corrective actions to prevent recurrence.

• Partner closely with Collections Credit Cash and Bank Disputes and Customer Service teams to drive timely resolution.

• Prepare clear commentary and support for period-end unapplied cash reporting.

Controls Compliance & Audit Readiness

• Execute and review SOX and internal controls related to cash postings adjustments and reconciliations.

• Support internal and external audits by providing evidence walkthroughs and control explanations.

• Ensure process adherence to documented SOPs WIs and DTPs flagging gaps or risks proactively.

Period-End Close & Reporting

• Lead or support month-end and quarter-end close activities for Cash Application.

• Validate completeness and accuracy of postings prior to close deadlines.

• Review KPIs such as:

  • Cash application cycle time

  • % automated vs. manual application

  • Total and aged unapplied cash value

Automation & Continuous Improvement

• Act as a key SME for HighRadius and other cash application automation tools supporting rule optimization and exception handling.

• Identify opportunities to improve straight-through processing rates and reduce manual effort.

• Participate in UAT migrations and deployment of enhancements related to Cash Application systems.

Knowledge Transfer & Team Enablement

• Mentor and guide junior analysts providing work direction and quality reviews where needed.

• Support transitions migrations and knowledge transfer (KT) activities across regions or business units.

• Contribute to process documentation updates SOP improvements and training materials.

Stakeholder Management

• Serve as a key point of contact for Cash Application-related inquiries from internal stakeholders.

• Communicate professionally with cross-functional teams on root causes risks and resolution timelines.

• Participate in operational calls and governance discussions as a Cash Application SME.

Qualifications & Experience

Required

• Bachelors degree in Accounting Finance or related field.

• 47 years of progressive experience in Accounts Receivable / Cash Application.

• Strong working knowledge of SAP AR and S4HANA and bank transaction processing.

• Advantage for those with knowledge of other ERP systems such as Oracle JDE and the like.

• Experience working in a shared services or global operations environment.

• Proven ability to analyze complex transactions and resolve discrepancies independently.

• Willingness to work on a night shift

Preferred

• Hands-on experience with HighRadius or similar cash application automation platforms.

• Exposure to SOX controls audits and regulated environments.

• Experience supporting NAM LATAM or EMEA portfolios.

• Strong Excel and reporting skills.

Core Competencies

• Subject Matter Expertise in Cash Application

• Strong analytical and problem-solving skills

• Ownership mindset and attention to detail

• Ability to operate independently and handle escalations

• Continuous improvement and automation-oriented thinking

• Strong written and verbal communication skills

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