Cash Application Analyst

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Job Title: Cash Application Analyst

Function: Finance Invoice to Cash (I2C)
Location: Shared Services / Global Finance Hub
Reports to: Cash Application Team Lead / Senior Team Lead / Manager

Job Summary

The Cash Application Analyst is responsible for timely and accurate application of customer payments to open Accounts Receivable (AR) invoices. This role ensures payments are correctly posted unapplied cash is proactively monitored and resolved and internal controls and KPIs are met. The analyst partners closely with Collections Credit Banking and IT teams to support period-end close minimize unapplied cash and drive process efficiency and automation.

Key Responsibilities

Cash Application & Transaction Processing

• Apply customer payments (ACH Wire Checks Lockbox EDI Credit Cards) accurately and on time in SAP and integrated tools.

• Perform automated and manual matching of payments against open invoices using remittance advice and system-generated proposals.

• Post cash receipts based on bank statements remittance files and customer payment details.

• Ensure adherence to value date document date and posting accuracy standards.

Unapplied Cash Management

• Monitor analyze and clear unapplied cash balances including unidentified short-paid overpaid and advance payments.

• Investigate missing or unclear remittance information and collaborate with Collections or customers to resolve discrepancies.

• Support aging reduction initiatives for unapplied cash (>30 days) in line with KPI targets.

Controls Compliance & Quality

• Ensure compliance with SOX controls internal policies and audit requirements related to cash application and AR.

• Execute daily and period-end controls reconciliations and checklist activities.

• Maintain accurate documentation and audit trails for all postings and adjustments.

Reporting & KPIs

• Track and report performance metrics such as cycle time automation rate and unapplied cash balances.

• Support period-end close activities by ensuring all cash is reviewed and appropriately applied or commented on.

• Provide clear explanations and root-cause analysis for variances and aged items.

Process Improvement & Automation

• Support continuous improvement initiatives to increase auto-application rates and reduce manual workload.

• Work with tools such as HighRadius and other cash application platforms to enhance straight-through processing.

• Identify recurring issues and recommend standardization or automation opportunities.

Stakeholder Collaboration

• Partner with Collections Credit Cash and Bank and Dispute teams to resolve customer payment issues.

• Respond to internal and external inquiries related to payment postings and unapplied cash.

• Participate in transition knowledge transfer and stabilization activities for new scopes or migrations.

Qualifications & Skills

Required

• Bachelors degree in Accounting Finance Business or related field.

• 14 years of experience in Accounts Receivable or Cash Application (shared services experience preferred).

• Working knowledge of SAP AR modules and bank transaction processing.

• Strong attention to detail and ability to meet strict daily and period-end deadlines.

• Good analytical and problem-solving skills.

Preferred

• Experience with HighRadius or similar cash application automation tools.

• Exposure to SOX/internal controls and audit environments.

• Experience supporting global or regional portfolios (NAM LATAM APAC EMEA).

• Intermediate Excel skills (pivot tables lookups).

Behavioral Competencies

• Strong ownership mindset and accountability

• Ability to work in a fast-paced volume-driven environment

• Clear and professional communication skills

• Continuous improvement and automation-oriented mindset

• Team player with strong stakeholder management skills

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