Sr, ServiceNow Developer

Job Title: ServiceNow Developer (Senior)

Experience: 8 Years

Job Summary:

We are seeking an experienced ServiceNow Developer with over 8 years of hands-on experience in designing developing and implementing ServiceNow solutions. The ideal candidate should have strong expertise in building complex catalog items developing custom integrations and a solid understanding of ITSM processes along with ServiceNow application development.

Key Responsibilities:

• Design and develop complex Service Catalog items including advanced workflows client scripts UI policies and catalog UI scripts.
• Implement and maintain custom integrations between ServiceNow and external systems using REST/SOAP APIs.
• Customize and enhance ServiceNow ITSM modules (Incident Problem Change Request).
• Develop and maintain custom ServiceNow applications using best practices.
• Work on Flow Designer Business Rules Script Includes and UI Actions for automation and process improvements.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Perform unit testing debugging and performance optimization of ServiceNow applications.
• Ensure adherence to ServiceNow development standards and best practices.

Required Skills:

• 8 years of experience in ServiceNow development
• Strong expertise in Service Catalog development (complex catalog items)
• Hands-on experience with custom integrations (REST/SOAP APIs)
• In-depth knowledge of ITSM modules
• Experience in ServiceNow application development (Scoped Apps)
• Proficiency in JavaScript Glide APIs and ServiceNow scripting
• Experience with Flow Designer and Integration Hub
• Strong problem-solving and analytical skills

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITSM Certification (preferred)

Soft Skills:

• Strong communication and stakeholder management skills
• Ability to work independently and in a fast-paced environment
• Good documentation and collaboration skills

Required Experience:

Senior IC