Workplace Services Coordinator

Job Title

Workplace Services Coordinator

Job Description Summary

The Workplace Services Coordinator supports the facilities organization and workplace experience at a specific location set of buildings or campus environment. The Workplace Services Coordinator is responsible for supporting the day-to-day implementation of policies procedures programs hospitality services and workplace services delivery that provides a well-managed and well-maintained building. Places an emphasis on a positive response to the concerns and needs of the client environmental health and safety hospitality and quality programs in coordination with the clients goals and objectives.

Job Description

Responsibilities

• Ensure the day-to-day operations of the facility(s) or campus including reception events janitorial life-safety engineering site services and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives.
• Ensures a smooth and seamless employee and guest experience by communicating warmly (both oral and written) clearly and effectively with the employee guest employee host vendors etc. to meet the request at hand.
• Ensures coverage for reception area during all business hours and ready to assist employees.
• Provides support for employees with Lost & Found and Luggage Management while adhering to the operating procedures outlined for each.
• Performs general office duties as required including sorting and delivering mail performing outgoing shipping wayfinding support facilitating office tours and assisting internal clients with logistics needs.
• Provides a warm welcome to all visitors and ensures they are connected with their host while following badging protocol.
• Supports Executives and VIPs with meeting set up catering and supply needs.
• Under the direction of the Regional Facilities Leadership respond promptly to requests for building maintenance repairs cleaning needs etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems.
• Create work orders and assign work orders to the engineering staff subcontractors and vendors.
• Report on open and closed work orders and check the status of open work orders with the assigned party.
• Request review and submit work orders bids and proposals from vendors.
• Verify final invoice pricing and process payments in a timely manner.
• Expected to be thoroughly familiar with the management contract vendor agreements and other building/facility contracts and all requirements contained therein
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required
• Proactively inspect the facility systems rooms common areas etc. and report back any findings or issues to the Regional Facilities Leadership.

Key Competencies:
Communication Proficiency (oral and written)
Problem Solving/Analysis
Leadership
Teamwork Orientation
Relationship Management

Education:

High School Diploma or equivalent from an accredited institution (required).

Customer service hospitality or reception experience (preferred).

Experience in security facilities or access control environments (preferred).

Must successfully complete Basic First Aid AED and CPR certification.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $23.70 - $27.884615

Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield