Manager, Order Processing and Deal Desk

Intelligent. Dynamic. Resilient.

Everfox formerly Forcepoint Federal has been defending the worlds most critical data and networksagainst the most complex cyber threats imaginable for more than 25 trailblazers in defense-grade high assurance cyber security we have been leading the way indeveloping and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve arewhat set us apart. We are dynamic vigilant and proactive in everything we suite of cross domain threat protection and insider risk solutions empower governments andenterprise organizations to use data safely - where and however their people need Everfox we innovate we invest we achieve. We protect what matters most to our customers. Andwe offer protection like no do all of this so our customers can focus on what matters most their mission.

Title: Manager Order Processing and Deal Desk

Location: Herndon VA/ DC Area

Reporting to: Sr. Manager Sales Operations

MUST HAVE EXPERIENCE WITH FEDERAL GOVERNMENT

About the Role

We are looking for a process-driven leader to oversee our hybrid Pricing Desk and Order Processing team while also serving as the backup for our primary Deal Desk resource. This Manager-level role is central to scaling our quote-to-cash operations ensuring quote and order accuracy protecting revenue and enabling our Sales teams. You will focus on building repeatable scalable processes in a growing business with a complex sales cycle and work closely with Sales Operations Analysts as an SME for CPQ enhancements.

*No sponsorship offered for this position.

Key Responsibilities

- Lead mentor and develop a team of Pricing Desk and Order Processing analysts setting clear goals and fostering a culture of documentation precision and continuous improvement.

- Oversee Pricing Desk operations: maintain Pricing Desk Manual deliver expert quoting support to sales teams and facilitate training on updated processes and best practices.

- Manage Order Processing workflows: review incoming Purchase Orders for accurate alignment with quotes proper legal verbiage correct buying/selling entities etc. and initiate seamless order handoff to Oracle for invoicing.

- Cross-train as backup Deal Desk resource: evaluate non-standard opportunities involving special discounting payment terms billing frequency and deal structure and ensure appropriate revenue recognition during processing.

- Design document and implement repeatable scalable processes across quoting order validation booking and Deal Desk reviews to drive efficiency and accuracy at scale.

- Monitor performance metrics identify bottlenecks and lead continuous improvement initiatives for quoting and order processing while maintaining strong cross-functional collaboration with Finance Legal Revenue Accounting and Sales Operations.

Required Qualifications

• Experience working with Federal Government.
• 5 years of progressive experience in Pricing Operations Deal Desk Sales Operations Order Management or Revenue Operations.
• 2 years of direct people-management experience (managing analysts or similar roles).
• Advanced proficiency with Salesforce CPQ and strong working knowledge of quote-to-cash workflows.
• Experience with ERP systems (Oracle or equivalent) and federal order processing/booking procedures.
• Proven track record building and documenting scalable processes and driving adoption across teams.
• Excellent communication and interpersonal skills with the ability to influence train and collaborate effectively with sales professionals.
• Strong analytical problem-solving and attention-to-detail skills.

Preferred Qualifications

• Experience working with government customers or in highly regulated industries (highly valued but not required).
  • Ability to maintain confidentiality and professionalism when handling sensitive business data.
  • Background in technology hardware software and data-security/cybersecurity sales.
  • Experience with Channel-driven sales models.
  • Familiarity with revenue recognition standards (ASC 606 or equivalent).
  • Bachelors degree in Business Finance Operations or a related field.

A reasonable estimate of the base salary range for this role is:

The actual salary offered may vary within the range based on a candidates unique experience locale and business addition to a base salary and bonus plans Everfox offers a generous benefits package including flexible PTO a 401k match and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings.

Dont meet every single qualification Studies show people are hesitant to apply if they dont meet all requirements listed in a job posting. If there is something slightly different about your previous experience but it otherwise aligns and youre excited about this role we encourage you to apply. You could be a great candidate for this or other roles on our team.

Everfox is an equal employment opportunity employer and complies with all applicable federal state and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race color religion sex age national origin disability veteran status marital status medical condition or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.