Manager, Marketing Services

The Marketing Services Manager plays a key role within the Creative Services Department supporting branding and company initiatives. This position oversees the execution of creative projects submitted through the request intake system and works cross-functionally with requesters designers internal reviewers and production teams. The role ensures all projects are accurate on-brand and delivered on time with a primary focus on managing workflows for non-traditional venues (NTVs) and Flagship Restaurants.  

Your Impact and Responsibilities:

• Manage the end-to-end workflow of creative projects including timelines budgets and communication
• Support creative development across multiple channels and platforms
• Partner with teams across Brand RSO and Operations to ensure alignment and execution of creative needs
• Communicate with requesters to ensure all required project information is provided
• Collaborate with designers to ensure projects are accurate effective and timely
• Provide strategic direction and day-to-day support to internal and external creative teams
• Ensure projects follow the defined creative review and approval process
• Deliver project status updates to the internal team and key stakeholders
• Maintain workload reports and flag team bandwidth or timeline concerns
• Coordinate production handoffs and vendor routing for approved creative requests
• Identify and recommend improvements to creative development and workflow processes

Qualifications :

Travel Requirements:

• Up to 5%

Required Qualifications:

• 4-6 years of experience in creative project management
• Bachelors degree in marketing advertising or related field
• Working knowledge of marketing creative and design workflows
• Demonstrated collaboration with graphic designers and production teams
• Experience with digital creative development for websites and applications
• Proven ability to work cross-functionally and manage vendor partnerships
• Strong time management project management and organizational skills

Preferred Qualifications:

• Background within the QSR industry
• Experience with construction or architecture-related projects

Additional Information :

The physical work environment for this role includes a combination of working from a home-based office representing Raising Canes out in the community traveling throughout the division as well as time spent in our Restaurants. This can and will include working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking standing and lifting. It also includes working both inside and outside in varied temperatures with and around food products and common allergens industrial equipment commercial cleaning products and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

All your information will be kept confidential according to EEO guidelines. 

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Remote Work :

No

Employment Type :

Full-time