The Manager Underwriting Excellence will:

• Provide day-to-day directions coaching and mentorship

• Review and approve work to ensure accuracy consistency and quality standards

• Manage team workload prioritization and capacity planning

• Conduct performance evaluations feedback and development planning

• Identify skill gaps and coordinating training and cross-training initiatives

• Foster a collaborative high-performance team culture

• Establish and maintain underwriting performance metrics and reporting frameworks

• Monitor service levels turnaround times and quality benchmarks

• Deliver regular reporting and insights to leadership on productivity workflow efficiency renewal outcomes pricing trends and block performance

• Identify trends risks and opportunities through data analysis

• Recommend and implement improvements to processes tools and workflows

• Support governance through documentation controls and audit readiness

• Oversee and support delivery of new business quotes renewal pricing and plan design analysis

• Review complex cases and provide technical guidance

• Ensure consistency in underwriting practices across regions

• Oversee underwriting tools pricing models and automation enhancements experience reports renewal documents and claims analytics

• Responsible for all the regulatory reporting with partner carriers

• Drive automation of reporting and documentation processes

• Partner with IT and Operations to improve data infrastructure

• Lead and oversee renewal analysis for major blocks of business

• Lead negotiations with insurers and carrier partners to optimize outcomes

• Provide strategic recommendations on pricing pooling and funding arrangements

• Ensure alignment with organizational profitability and growth objectives

• Maintain strong relationships with internal teams and carriers

• Act as key underwriting contact for complex cases and escalations

• Ensure adherence to underwriting guidelines and financial controls

• Identify control gaps and recommend improvements

• Maintain ownership of team deliverables and SLAs

• Lead initiatives for efficiency standardization and automation

• Support product development and reporting enhancements

• Provide regular updates to leadership

• Maintain clear prioritization and execution of work

• Drive accountability and continuous improvement

• Act as a technical leader and mentor

• Deliver training and promote best practices

• Encourage knowledge sharing and development

To be successful as the Manager Underwriting Excellence you will need:

• 5 years of progressive experience in group benefits underwriting with demonstrated expertise in pricing renewals and plan design
• Post-secondary education in business finance mathematics or a related field or an equivalent combination of education and industry experience
• Progress toward or completion of relevant industry designations (e.g. LLQP CEBS GBA) is considered an asset
• Proven leadership experience managing small teams including coaching performance management and capacity planning
• Advanced analytical and financial acumen with strong ability to interpret claims data loss ratios and trend analysis to support pricing and profitability decisions
• Demonstrated experience managing large and complex blocks of business including renewal analysis and carrier negotiations
• Strong track record in operational excellence including development of underwriting frameworks service standards and performance metrics
• Hands-on experience with underwriting tools automation and Excel/VBA-based models driving efficiency and accuracy improvements
• Experience leading or supporting strategic initiatives including system integrations TPA conversions and process redesign projects
• Strong understanding of governance controls and regulatory reporting requirements within the group benefits industry

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits retirement wealth wellness and human resource solutions. Our experts and solutions serve over 20000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees members and stakeholders.

We are committed to providing an inclusive accessible environment where all employees and clients feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to .

The base salary for this position is between $100000 - $120000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus commission). The actual base salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.