VMware Virtualization SME

Position Description:

The VMware Virtualization SME provides expert level strategy design and 247365 support for the Americas region virtualization platform.
The role owns performance monitoring automation and continuous improvement of the VMware ecosystemincluding VMware Cloud Foundation9 (VCF9) Aria Operations vRealize Log Insight (VRLI) vRealize Network Insight (VRNI) NSX T and vSANwhile pioneering AI driven operational models and cost optimization initiatives.

This position is located at client site in New York NY.

Your future duties and responsibilities:

. Platform Architecture & Migration
o Lead the migration to VMware Cloud Foundation9 (VCF9) ensuring zero downtime compliance and alignment with security baselines.
o Design and evolve the integrated VMware stack (vSphere NSX T vSAN Aria Operations VRLI VRNI) to meet ultra-low latency and high availability requirements.
. Automation & AI Enabled Operations
o Implement Infrastructure as Code (Ansible Terraform PowerCLI) to automate provisioning patching and lifecycle management of the virtualization layer.
o Deploy agentic AI assistants (LLM powered chat ops) for ticket triage predictive alerting and automated root cause analysis within Aria Operations.
o Create self-healing playbooks that remediate common performance or capacity events without human intervention.
. Performance Monitoring & Capacity Management
o Configure fine tune and maintain monitoring thresholds alarms and dashboards in Aria Operations VRLI and VRNI.
o Use AI driven anomaly detection to anticipate capacity bottlenecks and latency spikes before they affect production.
. Process Improvement & Standardization
o Facilitate environment wide process improvement initiatives (change release and incident management) to increase efficiency and consistency.
o Ensure all deployments adhere to group standards best practices and security hardening guides (CIS VMware Hardened Base Image).
. Vendor & Global Team Collaboration
o Interface with VMware storage networking and hyper converged hardware vendors; coordinate with global IT teams to keep the platform aligned with enterprise standards.
. Disaster Recovery & Business Continuity
o Participate in DR planning testing and execution for the virtualization environment; maintain RPO5seconds and RTO15minutes for critical workloads.
. Operational Support
o Provide Tier 2/3 support for production workloads including 247 on call rotation.
o Conduct thorough morning and end of day health checks using scripted tools and AI generated health scores.
o Perform OS and firmware upgrades mandatory security patches and storage system updates through automated pipelines.
. Stakeholder & Service Management
o Liaise with application owners to gather requirements design standards and deploy consistent virtual infrastructure services.
o Maintain the service catalogue for internal business lines regularly reviewing consumption pricing and performance metrics.
. Reporting & Governance
o Report to the Americas IT Infrastructure Virtualization Platform Manager; deliver executive dashboards on SLA compliance cost savings AI ops impact and platform health.

Required qualifications to be successful in this role:

. Must have 10 years of IT experience
. 5-7years of hands-on experience designing deploying and supporting large scale VMware environments (vSphere8 NSX T vSAN).
. Demonstrated experience migrating legacy VMware sites to VMware Cloud Foundation9 or newer cloud native stacks.
. Strong automation background expert level use of PowerCLI vRealize Automation (vRA) Ansible Terraform and PowerShell/Python scripting.
. Hands on experience with the Aria Operations suite (formerly vRealize Operations) VRLI and VRNI for log analytics and network insight.
. Solid understanding of enterprise storage (EMC/Isilon Pure Storage Dell/NetApp SAN iSCSI) and how vSAN integrates with these platforms.
. Deep networking knowledge TCP/IP fundamentals VLANs routing and NSX T concepts (micro segmentation distributed firewalls).
. Experience applying AI ops concepts: predictive monitoring automated RCA LLM driven chat ops and intelligent capacity forecasting.
. Proven track record of cost optimisation (rights sizing VMs leveraging spot/ephemeral instances improving TCO).
. Excellent written and verbal communication; ability to influence senior stakeholders and mentor junior team members.
. Strong project management skills focused on outcome-based results (Agile/ITIL preferred).

Desired Certifications & Skills
. VMware Certified Professional Cloud Management and Automation (VCP CMA)
. VMware Certified Advanced Professional Cloud Foundation (VCAP CF)
. ITIL Foundation / Managing Professional.
. Experience with Aria Operations and related APIs for custom automation.

Education: Bachelors degree in computer science Information Systems or a related field (or equivalent professional experience).

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $84900.00 - $188100.00.

CGIs benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation holidays and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

#LI-MP2

Skills:

• TCP/IP
• Ansible
• Artificial Intelligence
• Terraform

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.