Casual Child & Family Outreach Worker Ref CH00426

Casual Child and Family Support Workers Ref: CH00426

Grade G6 Casual / Flexible Hours Walsall

Make a real difference where it matters most

Children and families are at the heart of everything we do at Walsall Council. We are committed to keeping children safe helping families through difficult times and supporting positive longterm change.

We are looking for reliable resilient and motivated people to join our teams as Casual Child and Family Support Workers. This is a handson frontline role working directly with children young people and families and making a visible difference to everyday lives.

If youre practical calm under pressure and want work that genuinely matters this role offers challenge variety and purpose.

What we offer

• Flexible casual shifts to suit your availability
• Varied frontline experience across childrens services
• Support supervision and training
• The opportunity to develop valuable skills in safeguarding and family work
• Competitive pay: 16.34 17.84 per hour

Additional information

• This post requires an Enhanced DBS check
• You must be willing to travel across Walsall and occasionally out of borough
• Some evening weekend and bank holiday working is required
• Lone working forms part of the role with appropriate support and risk management

Walsall Council is committed to safeguarding and promoting the welfare of children young people and vulnerable adults. All staff are expected to share this commitment.

Want to find out more

If youd like an informal conversation about the role or the realities of frontline work in childrens services please contact:

Closing date: 1st May 2026
Interviews: 15th and 20th May 2026 (group interviews)

View: Job Description and Employee Specification

This post is covered by the Governments Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children young people and vulnerable adults.

Note:Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.

Important note: When completing your online application form you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see ourInformation for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council we appreciate that AI can be a useful tool for ideas or guidance. However we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal and we really want to understand what makes you unique. Your experiences skills and perspective are what set you apart so please ensure your application as a whole particularly your Supporting Information reflects your own voice.

About the role

As a Casual Child and Family Support Worker you will play a key role supporting children who are:

• in care
• in need
• or at risk of harm

Working as part of a multiagency wholefamily team you will help families stabilise reduce risk and build safer routines.

This is a frontline relationshipbased role that requires confidence flexibility and the ability to engage positively with families even in challenging situations.

Your work will include:

• Providing practical and emotional support to parents and carers keeping children at the centre of all decisionmaking
• Working directly with families in their homes and community settings including:
  • practical home support and cleaning
  • completing forms and paperwork
  • attending and arranging appointments
  • shopping cooking and daytoday problem solving
• Supporting children and young people to access positive activities in the community helping reduce pressure on families and antisocial behaviour
• Delivering safe and structured supervised family time maintaining clear boundaries and expectations
• Undertaking welfare visits including evenings weekends and outofhours where required
• Writing clear factual case notes and reports following each intervention
• Identifying concerns and raising safeguarding issues immediately in line with procedures
• Giving clear advice guidance and signposting around child development and parenting using evidencebased approaches

This is a varied handson role where no two shifts are the same and where your input can have an immediate and visible impact.

About you

We welcome applications from people with a variety of backgrounds including community work youth work care education mentoring sports coaching or similar frontline roles.

You will:

• Hold a Children Young People & Families Practitioner qualification Level 3 qualification or have substantial relevant experience
• Have experience working with children young people and families ideally in a safeguarding or statutory setting
• Be confident building clear respectful and professional relationships
• Be comfortable working independently using your judgement while knowing when to escalate concerns
• Be able to manage challenging situations calmly and professionally
• Have strong written and verbal communication skills
• Understand child development safeguarding and risk management

• Demonstrate a commitment to equality fairness and confidentiality

  Additional information

• This post requires an Enhanced DBS check
• You must be willing to travel across Walsall and occasionally out of borough
• Some evening weekend and bank holiday working is required
• Lone working forms part of the role with appropriate support and risk management

• Walsall Council is committed to safeguarding and promoting the welfare of children young people and vulnerable adults. All staff are expected to share this commitment.