Product Specialist

Are you passionate about cars and love helping people make informed decisions As a Product Specialist atGengras Ford youll serve as the go-to expert on our vehicle lineup educating customers answering questions and guiding them through the showroom experience. This is not a sales position. Your focus is entirely on delivering an outstanding low-stress customer experience through product knowledge and genuine service.

This is a great entry point into the automotive industry. We welcome candidates with backgrounds in customer service hospitality retail education or any field where communication and people skills shine.

What We Offer

• Competitive Pay: $50000-$60000

• Health dental and vision insurance

• Life and disability insurance

• 401(k) with company matching

• 2 Weeks Paid Vacation

• Factory Bonus when available

• Paid training and ongoing product education

• Opportunities for career advancement within the Gengras group

Schedule:

• 5 day work week
• 40 Hours Per Week after half hour lunch
• No Sundays

What Youll Do

• Serve as the in-house expert on Fords full vehicle lineup

• Guide customers through vehicle walkthroughs and demonstrations

• Answer questions accurately and thoroughly helping customers identify which vehicle best fits their needs and lifestyle

• Stay current on new model releases Ford updates and industry trends through ongoing training

• Collaborate with the sales and finance teams to ensure a seamless customer handoff

• Maintain an organized welcoming showroom floor

• Deliver a consistent high-quality experience that reflects Gengrass commitment to customer satisfaction

What Were Looking For

• Excellent communication and interpersonal skills you enjoy talking with people and making them feel at ease

• Genuine curiosity about vehicles and a willingness to become a product expert (prior automotive experience is a plus not a requirement)

• Professional appearance and demeanor

• A valid drivers license with a clean driving record

• Ability to work a flexible schedule including some evenings and weekends

About Gengras Motor Cars

Gengras Motor Cars is a proud family-owned automotive group with deep roots in New England dating back to the 1930s. For nearly a century weve built a reputation as one of the regions most trusted dealership groups known for our integrity exceptional customer service and strong community values. At Gengras Ford youre not just joining a dealership; youre joining a family.

Equal Opportunity Employer

Gengras Motor Cars is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color religion age sex national origin disability genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local law.