Business Manager Vice President

Join our Commercial & Investment Bank Finance & Business Management team where youll help shape the future of operations and client service. Youll partner with leaders across the business to drive innovation deliver impactful solutions and turn data into actionable insights. If you thrive in a collaborative fast-paced environment and are passionate about transformation we want you on our team.

As a Vice President Business Manager in Finance & Business Management (F&BM) within the Commercial & Investment Bank you will play a pivotal role supporting the Client Onboarding & Documentation organization AI for Operations initiatives and the Chief Data & Analytics Officer for Operations and Client Service. Youll drive transformation projects shape product and operations strategy and deliver insights that enable senior stakeholders to achieve operational excellence and measurable business outcomes.

Job Responsibilities

• Partner with senior leaders to define objectives targets and metrics translating strategy into actionable roadmaps and measurable outcomes
• Lead or support operations product and transformation initiatives including process re-engineering digitization AI/automation use cases and location planning from problem framing through benefits realization
• Own headcount and expense forecasting in partnership with Finance; support annual budgeting and business reviews
• Manage allocations and activity-based costing; support cost-to-serve modeling and benchmarking to inform pricing and investment priorities
• Develop business cases and investment memos including options analysis financial models risks and success metrics
• Run the investment governance process including intake prioritization approvals and benefits tracking
• Build and evolve operational and product metrics frameworks; design executive dashboards and management reporting that connect KPIs to strategy
• Analyze large complex data sets to identify performance trends and root causes; turn insights into executive narratives and recommendations
• Prepare and deliver materials for senior forums helping the business tell the story with clarity and impact
  Coordinate deliverables across business managers finance technology and operations; drive cross-functional decisioning and issue resolution

• Manage business hygiene and governance supporting training access recertifications resiliency planning expense approvals and people agenda initiatives

Required Qualifications Capabilities and Skills

• Bachelors degree
• 6 years of experience in financial services or adjacent industries in business management operations/product management strategy/consulting or transformation roles
• Demonstrated experience leading operations product or transformation efforts with measurable outcomes
• Proven ability to craft investment-grade business cases and executive-ready materials; strong financial acumen in budgeting forecasting allocations and cost modeling
• Advanced data literacy: ability to structure analysis interpret complex data and translate insights into decisions; comfort partnering with data & analytics teams
• Exceptional communication and storytelling skills for senior audiences
• Strong stakeholder management and collaboration skills across multiple levels and functions; ability to influence without direct authority

• Highly organized self-motivated and adept at managing multiple priorities in a fast-paced environment
  Excellent PowerPoint and Excel skills

Preferred Qualifications Capabilities and Skills

• Experience with AItooling and implementation
• Experience with dashboarding/BI tools
• Previous people management experience