Assessment Lead
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Job Location:
Menlo Park, CA - USA
Hourly Salary:
USD 29 - 33
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
About JobTrain
JobTrain is an organization on the move. We are delivering best in class outcomes increasing our reach by expanding regionally and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement providing career advancement programming to help them achieve full economic mobility.Born out of the civil rights movement in 1965 weve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six Bay Area career or training create an environment and workspace where our staff reflects the diversity of the communities we serve fostering a safe and welcoming place for our deliver on some of the best outcomes in the workforce development field with a vision to provide our clients with the long-term support they need to achieve full economic mobility.
We are growing and we need your help!
About the Department and Role--Assessment Lead
Position Summary
The Assessment Lead coordinates and leads day-to-day operations for JobTrains Assessment Center. This individual will register track and record all examination activities for clients interested in Career Training and Education (CTE) courses. This individual works collaboratively with CTE staff by completing various test-related tasks needed to ensure exams are administered efficiently. They will also use their expertise to monitor and observe center operations to ensure smooth technical operation provide faculty assistance provide center access when required and generally assure a high level of customer experience throughout. This role also supports registrations and outreach activities for our CTE programs.
Hybrid after training period onsite 3 to 4 days onsite per week.
Major Duties and Responsibilities
Assessment Center
- Coordinate and lead day-to-day operations of JobTrains Assessment Center. This includes:
- Coordinating and scheduling assessments (Wonderlic Comprehensive Adult Student Assessment (CASAS) GED program referral and case management etc.)
- Recording student assessment scores and related information in Salesforce and ensuring availability of this information to course counselors and instructors
- Collaborate with external partners (Five Keys Canada College and Khan Academy etc.)
- Work collaboratively with Outreach Manager and CTE staff by completing various test-related tasks needed to ensure exams are administered smoothly.
- Maintain Salesforce and Registration Records in Salesforces and applicable learning management applications such as Wonderlic or CASAS.
- Serves as the liaison between JobTrain and Wonderlic (or relevant vendor) under the guidance of the Outreach Manager to ensure procedural and financial compliance is maintained.
- Compile test data to highlight themes and make recommendations to improve student outfomes.
- Proctor assessments online and in person while ensure test results are recorded internally and communicated externally.
- Provide tutoring referrals and resources testing accommodations where appropriate.
- Promote the Career Training and Education courses with Outreach efforts at recruitment events.
Career Training Registration Case Manager
- Assist prospective students with completion of application and submission of documents as needed.
- Ensure that clients are smoothly and successfully transitioned to the appropriate Career Development Specialist for follow up
- Be available to answer additional questions or help with any aspect of the registration process as needed collaborating effectively with appropriate JobTrain staff as required
- Other duties as required.
Must Have:
- Excellent observational and organizational skills.
- Strong verbal and written communication abilities.
- Ability to project a calm and professional demeanor especially in stressful situations.
- Strong attention to detail and a commitment to maintaining integrity and fairness.
- Eligible to administer Wonderlic or CASAS assessment.
- Ability to work independently and as part of a team.
- Ability to maintain the confidentiality and security of all exam materials before during and after the testing period.
Nice to have:
- Previous experience in a test administration role is advantageous.
- Experience with Wonderlic or CASAS exam administration.
- Experience in maintaining compliance while providing instructions and guidance to students
Education / Certification
- High School completion or GED.
Experience
- Experience independently administering coordinating improving one or more major program activity/ component.
- Experience proctoring assessments/tests or records validation would be ideal
Knowledge Skills and Abilities
- Job Knowledge: Relevant and up-to-date knowledge of assessment requirements for Career Training and Educations programs; knowledge of Wonderlic Assessment or CASAS Test. Proficiency with workings of content management systems and web applications such as Salesforce.
- Planning and Organization: Demonstrated track record of setting and meeting goals. Strong organization planning and implementation skills. Ability to set priorities analyze and resolve problems and make decisions in a timely fashion.
- Teamwork / Collaboration: demonstrated commitment to principles of diversity equity inclusion and belonging; strong interpersonal skills; able to work effectively with others to achieve goals.
- Adaptability: Ability to remain flexible and open to change for strategic growth; demonstrated commitment to professional growth and development
- Communications: Ability to communicate effectively both orally and in writing; open and proactive / timely communication with relevant internal / external partners;
- Computer Skills: Must be able to use Excel Word and other technology and applications necessary to perform the job. Technical ability to use a database management system.
COVID-19 Certification
JobTrain requires that all employees be fully vaccinated against COVID-19 except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19 subject to reasonable accommodations for medical or religious reasons and/or as otherwise required by applicable law.Compensation and Benefits:
JobTrain offers a competitive salary and benefits package including health insurance dental insurance vision acupuncture and chiropractic paid time off retirement program employer match long-term disability and life insurance.The targeted pay range for this nonexempt position is $29.03/hr -- $33.18/hr
Additional Information
We want applicants who are interested in JobTrains mission and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.
At JobTrain we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.
JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally JobTrain does not discriminate against any employee or applicant for employment because of race color ethnic background religion gender gender identity gender expression sexual orientation age marital status physical or mental disability or national origin.
Also please note:
- Our focus is on local candidates we do not offer relocation benefits.
- Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
- JobTrain will require the successful candidate to undergo a background check.
Required Experience:
Junior IC
About Company
JobTrain transforms lives & communities in Silicon Valley by preparing those most in need for successful, sustainable careers in high-demand and emerging fields.
