Lead Veterinary Receptionist

Job duties include but are not limited to:

We are seeking a dedicated and experienced Lead Veterinary Receptionist to join our team in a fast-paced high-volume veterinary practice. The ideal candidate will have a strong background in customer service demonstrated leadership skills and a passion for providing compassionate support to both clients and their pets.

Qualifications :

Were looking for:

• Experienced Receptionist with a minimum of 2-years veterinary experience required
• Provide leadership and guidance to the front desk team ensuring a cohesive efficient and client-focused reception experience.
• Resolve informal employee complaints provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital the doctors and the practice philosophy.
• Ensuring that pet owners complaints are promptly addressed and resolved.
• Compassionate Calm Team Player Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information :

We offer our staff:

• Comprehensive Benefits (health dental vision liability 401k & 401K matching program life & supplemental insurance HSA & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts Holiday Pay Uniform Allowance Bonuses etc) 
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement texting/outreach communication authorization physical requirements of the job and more please visit  Work :

No

Employment Type :

Full-time