Office Administrative Manager

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Scheduling & Coordination:
• Schedule service visits using route optimization tools to maximize efficiency.
• Assign and dispatch electricians for residential service calls and generator repairs.
• Schedule the installation of generators start to finish.
• Pull permits & schedule inspections as needed.
• Manage communications between other stores for assistance.
• Customer Service & Billing:
• Answer inbound calls and assist customers with inquiries.
• Managing & collecting on open invoices.
• Set up and manage automatic billing cycles for service contract customers.
• Handle customer escalations and provide effective resolutions.

• Organize and track service parts and materials to ensure availability.
• Report weekly and monthly Key Performance Indicators (KPIs) to corporate locations.
• Participate in team meetings offering insights and reports directly to corporate leadership.

• Interview potential employees for store locations.
• Set opening and closing schedules for the store.

• Track projects from sales through completion ensuring all deadlines are met.
• Collect payments due upon project completion.

• Previous experience in office administration scheduling or service coordination preferred.
• Strong organizational and problem-solving skills.
• Excellent communication and customer service abilities.
• Experience handling customer escalations professionally.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in scheduling software and route optimization tools is a plus.
• Knowledge of generator installation and service processes is preferred.

• Competitive salary and benefits package.
• Opportunity to work with an industry leader in standby generators.
• Supportive team environment with opportunities for professional growth.

• Join a mission-driven company with strong values and a people-first culture
• Career development opportunities in a high-demand industry
• Work with a national leader in backup power solutions
• Supportive team environment focused on excellence and integrity

Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Generator Supercenter Corporate.}