JobTread Software

Construction Accounting Specialist

Full Time

On Location in Dallas Texas

Base Salary $15K Bonus potential

Job Summary

JobTread is seeking a skilled customer-focused accounting professional to join our Support team as an Accounting this role youll serve as the go-to resource for accounting and QuickBooks-related questions from our customers especially related to the JobTread QuickBooks Online integration.

Beyond 1:1 support youll help educate and train the customers by creating knowledge-based content short videos and internal training resources.

This is an ideal role for someone who can solve problems communicate clearly with accountants and non-accountants and is excited to partner with our Product Customer Success and Support teams to improve the customer experience.

Responsibilities

• Handle support cases related to JobTreads accounting and job costing-related workflows as well as the JobTread QuickBooks Online integration
• Diagnose issues by reviewing customer configuration mapping sync behavior and workflow setup; identify root causes and provide clear next steps.
• Support customers with accounting-related use cases (e.g. payments deposits change orders cost tracking job profitability reconciliation-friendly workflows).
• Translate accounting concepts into practical guidance for construction business owners with varying levels of bookkeeping knowledge.
• Host recurring virtual office hours with customers to help answer common questions.
• Create and maintain high-quality help-desk articles troubleshooting guides and short instructional videos related to accounting workflows and the QuickBooks integration.
• Monitor and update the accounting-related knowledge base to keep content accurate current and easy to understand.
• Provide internal training and documentation to help better handle accounting-related questions as they arise.

Ideal Candidate Traits

• Bachelors degree in Accounting (preferred)
• Prior experience supporting construction companies (in-house or as a service provider).
• Advanced working knowledge of QuickBooks Online including setup troubleshooting and best-practices.
• QuickBooks ProAdvisor bookkeeping certifications or equivalent credentials are a plus.
• Comfort explaining accounting concepts in a clear easy-to-understand manner.
• Training/content creation experience (help articles videos webinars etc).
• Software experience especially supporting an integration or workflow-heavy product.
• Strong written communication skills with ability to turn repeat questions into clear documentation customers can follow.
• Organized efficient and ability to manage multiple cases and priorities at once.
• Proactive problem-solver with a strong ownership mentality.
• Comfortable in a fast-paced collaborative environment and adaptable to shifting priorities.

Perks

• Join a small growing team as an early team member.
• Upward career mobility at a high-growth startup.
• Make an impact and advance your career development.
• Opportunity to become an innovator and solve real-world problems for construction.
• Creative and entrepreneurial working environment
• Work every day with successful smart and highly motivated people.
• Electronic standing/sitting desks with top of the line secondary monitors.
• Weekly Team Lunch Happy Hours and other team events.
• Casual dress code.
• Flexible schedule.

Benefits

• Dental health and vision insurance
• Paid training
• 401k plan matching
• Vacation and other Paid Time Off
• Free access to an onsite workout facility

About JobTread

JobTread provides end-to-end construction management software that helps construction businesses manage all of their processes from pre-construction through to project completion.

Our full suite of features includes everything construction businesses need to manage their jobs team members documents photos customers vendors and sub-contractors all in one place. And our budget-first approach creates financial transparency at every stage of a project. Get organized complete your projects on time and increase your profits with JobTread.

JobTreads mission is to leverage technology to create more profitable construction companies. Come be a part of the fun and challenging environment at our headquarters conveniently located in Dallas TX right off Interstate 635 & Coit Rd.

JobTread is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.