Project Manager – Customer Advocacy Lead

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The Opportunity

For our team in Madrid we are looking for a Project Manager/Customer advocate who will be leading the execution of medium-size projects and ensure that all related activities are performed in accordance with policy contractual agreements quality standards health safety & environment requirements financial targets and manage the whole relationship with the customer.

We are now expanding our great team in Network Control to meet the global demand for our technology and innovation. We help our customers to embrace disruption & thrive in the digital era. For many industries including power mining and transportation our solutions turn real time data into insight enabling better daily and strategic decisions throughout the lifecycle of mission critical assets.

How you will make an impact

• Lead multidisciplinary project teams setting clear direction allocating tasks and motivating both internal and external resources to deliver on milestones.

• Manage project performance and provide constructive feedback to team members throughout the project lifecycle.

• Develop complete project planning documentationscope schedule financials and risk plansin collaboration with Project Controls.

• Ensure compliance with execution best practices proactively identifying and managing project risks while driving opportunities for improvement.

• Monitor project progress and financial health including invoicing cost control expenses and cash flow.

• Capture and share lessons learned to foster continuous improvement across projects.

• Oversee project completion securing formal customer acceptance and contract closeout.

• Serve as the main customer point of contact fostering strong stakeholder relationships addressing escalations and identifying new business opportunities including service contract negotiations.

Your background

• A bachelors/masters degree in Engineering

• Between 3 to 5 years of experience in project management

• Additional training in the area of project management

• Demonstrated experience in management of project scope cost schedules and vendors/subcontractor

• Customer oriented with excellent organization and strong communication skills. Mastery in balancing stakeholders both external and internal.

• Fluent in English and Spanish both written and spoken. Italian/French will be a plus.

• PMP Certification will be a plus.

• Available to travel up to 10% of the time.

More about us

A holistic range of competitive benefit program to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.

For this role depending on grade and experience we offer the following employee benefits (subject to the respective plan rules): Annual Incentive Plan Flexible Working Meal Allowance Life Insurance Medical Check-up Psychological assistance Language trainings Coaching & Assessments.

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