Sales Operations Coordinator
Los Angeles, CA - USA
Department:
Job Summary
Were looking for a detail-oriented proactive Sales Operations Coordinator to help keep things running smoothly between our retail and distribution partners and our internal teams. Youll play a key role in managing the order approval process and supporting our Sales Leads jumping in to help with customer inquiries requests and day-to-day coordination to keep everything on track. If youre someone who loves staying organized solving problems and making sure no detail falls through the cracks youll fit right in.
WHAT YOULL DO
- Responsible for overseeing daily order approvals for >30 North American Retail and Distribution Customers ensuring seamless collaboration with planning and logistics teams to facilitate timely order processing.
- Effectively coordinate and communicate order status with accounts managing PO changes including extensions and ship window modifications as necessary.
- Support Sales Leads in maintaining accounts by executing various tasks such as item set up managing customer paperwork generating reports and coordinating sample shipments.
- Act as a point of contact for troubleshooting issues between Customers and Internal teams resolving conflicts promptly and efficiently.
- Initiate manage and execute special projects and cross-departmental process optimization that support internal and external stakeholders.
- Oversee the onboarding process for new customers ensuring a smooth transition and positive experience.
- Track and analyze Weekly Sales and Inventory reports
- Handle ad-hoc responsibilities as required addressing evolving business needs.
WHAT WE NEED:
- Experience in Sales Operations Account Management Project Management or a similar role
- Ability to manage multiple projects requests and deadlines in a fast-paced environment without letting details slip
- Comfortable working with tools like Microsoft Office and Google Workspace (Sheets Docs etc.)
- Experience in CPG mass retail or specialty distribution is a plus
- Experience working with major retailers like Target or Walmart is a plus
- Familiarity with ERP systems (Brightpearl SPS or similar) is a plus
Youll thrive in this role if you:
- Are a strong communicator who builds positive collaborative relationships
- Enjoy problem-solving and finding ways to make things work better
- Stay highly organized and keep track of the details (even when things get busy)
- Are adaptable and comfortable navigating change
- Bring a team-first mindset and a positive attitude to your work
$31.25 - $36 an hour
This salary represents a range for the position and will ultimately depend on the individuals qualifications and years of experience location and is subject to change.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
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