Advisor HR Operational Solutions

Advisor HR Operational Solutions

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Ongoing Full-Time
• Located in Parramatta with flexible working arrangements available
• Clerk Grade 5/6 - $99938 to $110271 plus superannuation and leave loading

About the role

• Deliver high-quality HR support to boost service and resolve issues fast
• Analyse data track trends and share clear insights to guide decisions
• Build strong stakeholder links and drive efficient customer-focused outcomes

The HR Operational Solutions Advisor provides administrative and operational support within their functional area assisting in driving operational excellence across the People Group.

For further information please click here to view the role description.

About you

• Bring solid HR support experience with strong focus on service and outcomes
• Use data and systems to spot trends and guide smart decisions
• Communicate clearly and build trust with stakeholders at all levels
• Balance priorities meet deadlines and stay calm under pressure
• Show initiative solve problems fast and drive continuous improvement
• Knowledge of and commitment to implementing the Departments Aboriginal Education Policy and upholding the Departments Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Effective execution of the day-to-day activities of the HR function following direction and consulting with the lead where required
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how your skills experience and capabilities align with the requirements of the role and addressing the two targeted questions below.

Question 1: Tell us about a time you were responsible for delivering outcomes with minimal supervision. How did you ensure work was completed accurately and on time

Question 2: Describe a time you used a system (e.g. ServiceNow) to improve the experience for end users or stakeholders. What did you do and what changed as a result

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires as long as you remain in a nonchild-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date Friday 1st May at 11:59pm.

For role enquiries please contact Fernando Domingo at

We welcome applications from people of all backgrounds including but not limited to Aboriginal and/or Torres Strait Islander people people of any age or gender people from culturally and linguistically diverse groups and/or from the LGBTQIA community veterans refugees people with disability people with sensory differences and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine please reach out to the contact person for this recruitment details listed above. For more information visit the NSW Department of Educations Diversity equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles including temporary term or ongoing roles over the next 18 months.