Inside Accounts Manager ( West) REMOTE
Rockville, MD - USA
Job Summary
Who is USP
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the worlds leading health and science experts to develop rigorous quality standards for medicines dietary supplements and food ingredients. At USP we believe that scientific excellence is driven by a commitment to fairness integrity and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1300 professionals across twenty global locations working to strengthen the supply of safe high-quality medicines worldwide.
At USP we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship professional development and leadership opportunities. Our partnerships standards and research reflect our belief that ensuring broad participation in scientific leadership results in stronger more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair merit-based selection processes that enable the best scientific mindsregardless of backgroundto contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
Brief Job Overview
Are you driven to advance public health and science
Do you have a passion for sales
This is an Inside Sales role supporting a subset of accounts within a geographic territory where USP would like to expand visibility and uncover new areas to support our customer this position you will be responsible for managing and growing existing accounts throughout the assigned territory while promoting USP with a focus on Reference Standards Analytical Reference Materials and other consumable offerings.
This is a remote Non- Supervisory position residing in California.
How will YOU create impact here at USP
As part of our mission to advance scientific rigor and public health standards you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity regulatory excellence and evidence-based decision-making to ensure health systems worldwide can rely on strong tested and globally relevant quality standards.
Additionally USPs People and Culture division in partnership with the Equity Office invests in leadership and workforce development to equip all employees with the skills to create high-performing inclusive teams. This includes training in equitable management practices and tools to promote engaged collaborative and results-driven work environments.
The Inside Account Manager has the following responsibilities:
- Revenue Generation & Product Positioning
- Drive sales growth by effectively positioning USPs Reference Standards (RS) Analytical Reference Materials (ARM) and Pharmaceutical Analytical Impurities (PAI) across assigned accounts.
- Customer Engagement & Lead Development
- Identify and qualify prospects using tools like ZoomInfo LinkedIn Sales Navigator and Salesforce. Execute outreach cadences and respond to inbound inquiries to build strong customer relationships.
- Partner with marketing teams to align lead generation and campaign efforts with regional priorities while identifying opportunities to support USPs broader mission.
- Travel to customer sites up to 15%
- Cross-Functional Collaboration
- Maintain accurate Salesforce records support marketing campaigns through audience segmentation and lead tracking and continuously refine outreach strategies based on performance insights.
- CRM & Campaign Execution
- Stay current on USP products through ongoing training and collaborate with internal teams to resolve customer issues and deliver tailored solutions that meet scientific and business needs.
Who is USP Looking For
The successful candidate will have a demonstrated understanding of our mission commitment to excellence through inclusive and equitable behaviors and practices ability to quickly build credibility with stakeholders along with the following competencies and experience:
BSc in an analytical or life sciences-related area business/commercial experience and familiarity with the market of USP Reference Standards and offerings and/or USPs primary customer market segments. |
25 years of experience in account management business development marketing or customer service. |
Demonstrated success in managing accounts with strong organizational skills attention to detail and a customer-focused approach. |
Knowledge of chromatography mass spectrometry and related laboratory processes. |
Excellent communication and ability to interact with and influence internal and external customers across organizational levels. |
Proficient in sales analytics and reporting using tools like Tableau Salesforce and Microsoft Office including Excel Power Point and Word. |
Skilled in prospecting through LinkedIn Sales Navigator and other digital platforms. |
Energetic self-driven and adaptable; thrives in dynamic fast-paced environments with a proactive mindset. |
Ability to work independently and within a team. |
Self-starter and team focused with enthusiasm tenacity and strong organizational skills attention to detail and a customer-focused approach. |
Additional Desired Preferences
- Field Sales Life Sciences and / or chromatography lab experience.
Supervisory Responsibilities
None this is an individual contributor role.
Location
Remote in California covering Central/West Coast
Benefits
USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings you can have peace of mind that your personal and financial well-being is protected.
Compensation
Base Salary Range: USD $85200.00 $108400.00 annually.
Target Annual Bonus: % Varies based on level of role.
Individual compensation packages are based on various factors unique to each candidates skill set experience qualifications equity and other job-related reasons.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specificwritten agreement with USP.
Required Experience:
Manager
About Company
USP is dedicated to helping improve global health through standards setting in compounding, biologics, pharmaceutical manufacturing and other fields.