Strategic Account Executive

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

We are looking for a Strategic Account Executive to join our Managed Accounts Team working within the Caterpillars Customer Solutions Core Regions Division. This role will have responsibility forexisting Quarry & Aggregate Managed Account customers.

About Customer SolutionsCoreRegions Division

The Customer Solutions Core Regions Division is committed to solving customer challenges that extend beyond purchasing machines and parts. This teamalongsidedealerswillengage more closely withcustomersto createcustomizeand adapt solutionsto meet their needs by leveraging theextensive range ofofferings available todayacrossproductsandservices digitalandtechnology rentalandused and division willbe regionally focused on the unique needs of customers in core regions focusedon Americas North Europe Japan Australia and New Zealand.

Role Summary:

The Strategic Account Executive will oversee and coordinate all sales and marketing activities for a significant client or specific client group.

What You Will Do:

• Lead enterpriselevel account planning and execution for strategic customers aligning Caterpillar capabilities to longterm customer business objectives

• Own overall account performance across the Caterpillar portfolio integrating machines work tools technology parts and solutions into cohesive customer strategies

• Develop executivelevel relationships and operate as a trusted business advisor influencing customer strategy and unlocking growth opportunities across their operations

• Drive customer retention expansion and lifetime value through disciplined account governance performance reviews and value realization

• Serve as the single point of accountability for the account orchestrating internal teams and dealer partners to deliver seamless customercentric outcomes

• Create and manage multiyear demand plans and annual forecasts for equipment and aftermarket grounded in customer business cycles and investment plans

• Collaborate closely with the Cat dealer network to align account strategies execution plans and customer engagement models

What You Will Have (Core Skills):

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Effective Communications: Ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

• IndustryKnowledge: Knowledge of the organizations industry group trends directions major issues regulatory considerations and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

• Account Management: Ability to manage day-to-day activities providing services and support to existing clients.

• Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

Top Candidates Will Also Have:

• Fieldexperienceworking with Cat dealers and customers

• Bachelors degree

• Experience working in Account Management

• Experience working in the Quarry & Aggregates industry

• Deepunderstanding ofCaterpillar product lineand solutions offerings

• Strong business acumen( variance management machine value selling)

Additional Information:

• Work location: Peoria IL or within 3 hours of Birmingham AL

• Must be able to travel up to 50% (Domestic)

• Domestic relocation will be considered.

• Territory focus is US and Canada

• No sponsorship / no international relocation will be supported

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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