Loss Prevention Specialist

COMPANY OVERVIEW

Cresco Labs is one of the largest public vertically integrated multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality most awarded and most popular cannabis products in America. With dozens of locations nationwide our owned and operated Sunnyside dispensaries provide a welcoming positive judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013 Cresco Labs mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry our teams are constantly focused on supporting the needs of our fellow colleagues consumers customers and communities alike. With a focus on Social Equity and Educational Development our SEEDTM initiative ensures that our company reflects the communities in which we serve ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs we aim to revolutionize and lead the nations cannabis industry with a focus on quality and consistency of product and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If youre interested in joining our mission click the below links to join our team today!

MISSION STATEMENT

At Cresco we aim to lead the nations cannabis industry with a focus on regulatory compliance product consistency and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity strictly adhering to regulations and promoting the clinical efficacy of cannabis. As Cresco grows we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Loss Prevention Specialist is responsible for reviewing incident reports video footage and exception-based reporting to identify risks related to theftcustomerissuesand compliance. This role supports internal investigations by analyzing data fulfilling video requests and documenting findings in alignment with company policies and cannabis regulations. The specialist partners with Operations HR and Compliance teams to resolve issues mitigate loss and strengthen overall controls.

CORE JOB DUTIES

• Review and investigate incident reports involving theft customer issues safety and policy violations

• Conduct detailedCCTV and camera footage reviewsto support investigations and compliance verification

• Fulfill and managevideo request ticketsfrom internal and external teams

• Manage contracted security vendors ensuring coverage where required and supplementalcoveragesfor overnight projects

• Analyzeexception-based reporting (EBR)toidentifytransaction anomalies fraud and internal risk indicators

• Cross-reference EBR data with video footage and incident reports to build complete case findings

• Review and document allrefusal-to-serve incidentsto ensure compliance with state cannabis regulations and company policies

• Identifytrends and patterns in incidents refusals and reporting data to proactively mitigate risk

• Conduct internal investigations related to employee misconduct cash handling issues and policy violations

• Maintainaccurate detailed and audit-ready case documentation and investigation reports

• Escalate significant findings and compliance risks to Risk leadership and cross-functional partners

• Partner withOperations Compliance and HRto resolve investigations and improve adherence to procedures

• Monitor camera system effectiveness and report gaps blind spots or technical issues

• Support regulatory and internal audits by providing documentation video evidence and case summaries

• Recommend process improvements to reduce shrink enhance compliance and strengthen internal controls

REQUIRED EXPERIENCE EDUCATION AND SKILLS

• Associates degree/Bachelors Degree

• 1-3 years of relevant work experience inloss prevention

• 1 yearsexception-based reporting guard management remote video monitoring systems

• Experience in a high growth and complex industry or company and must have the ability to adapt to face-paced highly dynamic business environments.

• Highly motivated self-directiveinnovativeand able to work independently or among teams with resourcefulness.

• Acts with a clear sense of integrityownershipand accountability ensuring stakeholders are clear on the role risk management will play in support of their goals.

• Strong business acumen including data analytics attention to detail excellentcommunicationand interpersonal skills as well as end-to-end project management.

• LPQ/LPC/CFI/CPPcertifications are preferred.

• Passion for all things bring excitement that rallies others around our vision.

• Genuine interest in and passion for the cannabis industry isrequired.

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including major medical dental and vision insurance a 401(K)-match program FSA/HSA programs LTD/STD options life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles location or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment-based visasponsorshipforthis role or any other position now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the needforcurrent or futuresponsorshipat any time.

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

California Consumer Privacy Act (CCPA) Notice to Applicants: Please read theCalifornia Employee Privacy Notice(CA Privacy Notice) regarding Sunnyside* and its affiliate Cresco Labs policies pertaining to the collection use and disclosure of personal information. This CA Privacy Notice supplements the information contained in theSunnyside* Privacy Policyand applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contactingReporting a Scam:

Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo they may appear to originate from an official-looking email address or web site or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

Please note that Cresco Labsdoes notask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our careers are working diligently to block this from if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco you are in doubt please contact us atwith questions.