Business Analyst

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH) were passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and peoplepaving the way for smarter decisions and greater impact.

Headquartered just outside of Boston Massachusetts Definitive Healthcare operates across North America Europe and India supporting a growing global client base of more than 2400 customers since our founding in 2011.

Were also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built Ins 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.

We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.

About the role

This is a hybrid role based outside of Boston MA. Candidates must be able to be in the Framingham office 2 days per week.

Reporting to the VP FP&A and working closely with the finance team and business partners the Business Analyst adds value by developing and presenting accurate and timely Annual Recurring Revenue (ARR) along with supporting key metrics. The Business Analyst will leverage various tools & systems to provide timely and accurate financial insights and help support:

• Track key drivers of ARR around new logos upsells down sells & churn and by key cohort (End Market Product Segment etc)
• Track retention metrics around gross dollar retention gross dollar retention excluding down sells net dollar retention also by key cohort
• Support digital transformation of reporting suite by helping to integrate AI automation and cloud-based systems to move from manual tasks to real-time strategic insights
• Research significant variances from planned or forecasted ARR by helping to identify understand and share drivers effectively with VP FP&A finance team and business partners
• Help develop robust assumptions to support the annual operating plan and ongoing projections
• Helping to implement ongoing process improvements to drive business insightsand improve efficiency
• Participate in ad hoc business analysis

What youll do

• Working closely with VP FP&A collective finance team and business partners to help drive insights around Annual Recurring Revenue and ensure alignment with business objectives
• Monthly reporting packs with What Really Matters metrics delivered timely and accurately
• Monthly rolling forecasts of ARR with analysis of variances and implications
• Help support development of migrating ARR reporting from primarily excel based today to digital dashboards in future state to allow for dynamic real-time insights by key cohort
• Support Board meeting preparation
• Ad hoc business analysis to support decision framework
• Help continuously improve FP&A processes tools and systems to support dynamic business needs and improve forecasting accuracy
  

What youll Bring

• Bachelors degree with relevant hands-on experience through internships co-op programs or similar real-world opportunities.
• Proficiency in excel and leveraging large datasets to transform into synthesized insights for business partners
• Proven experience in Business Analyst role capacity with a focus on leveraging Salesforce Data Visualization Tools (Tableau Microsoft Power BI etc)
• Analytical skills with ability to research & interpret financial & business data identify trends understand drivers of variances
• Strong business partnering skills with ability to collaborate across both finance & with business leaders
• Passion for helping to build maintain templates calendars and robust processes
• Manage competing priorities in fast moving environment
• Excellent written and verbal communication skills and present findings to stakeholders and collaborate with teams
• Demonstrate strong attention to detail ensuring accuracy and integrity in data reporting and analysis
• Ability to manage multiple tools (Excel Supporting Schedules Salesforce Data Visualization Tools) & processes

Compensation and Benefits

The salary range for this position is $56000 - $104000 per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience skills and qualifications.

Depending on the position employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package including medical dental and vision coverage unlimited paid time off and participation in the companys 401(k) plan with employer contribution.

Why we love Definitive and why you will too!

• Industry leading products
• Work hard and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares our community service group gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed.

-Business Development Manager

Great team. Amazing growth. Employees are treated very well.

-Research Analyst

I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.

-Profile Analyst

If you dont fit all of these qualifications but believe youre still a great fit feel free to apply and tell us why in your cover letter.

If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If youre interested in working in a fast growing exciting working environment we encourage you to apply!

Privacy
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Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @ email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication please contact to verify your status in the application process.