Administrative Assistant HVAC

Lennox National Account Services (NAS) wholly owned by Lennox International a 120 year old company and a world leader in the Heating Ventilation and Air Conditioning (HVAC) industry. NAS is a major national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.

We have 100 offices throughout the continental United States and are still growing and the next 5 years we will double the number of Branch Offices and significantly increase annual order to so we need good people like you who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).

Benefits:

For information regarding our impressive benefits package please visit our website at: LII Benefits. We have matching 401(k) comprehensive health and wellness perks and discounts pet insurance free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.

• Provides general administrative support to the branch manager exercises judgment in decision making has knowledge of branch process and procedures and assist in the coordination and activities of employees engaged in maintaining servicing and installing commercial HVAC equipment

• Schedules and coordinates service and maintenance calls for multiple service technicians.
• Dispatches service technicians on a daily schedule
• Processes and bills completed service invoices
• Orders parts as necessary and schedules return service calls
• Quotes the customers on repairs as needed
• Keeps customers updated on service calls through multiple websites and other tools
• Provides maximum customer service accurate communication and courtesy to all co-workers management and customers
• Other duties as assigned

• High school diploma or an equivalent combination of education and experience.
• 2 years experience in an administrative position or dispatch role preferred.
• HVAC industry or Service trade industry preferred
• Proficient in Microsoft Word Excel and PowerPoint.
• Must be able to prioritize work work on multiple tasks and maintain organization
• Must be self-directed excellent customer service skills.
• Keen ability to organize and prioritize duties.
• Strong written and verbal communication skills.

Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $35000 $44000 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate.

Employees in this role are also eligible for abonus in accordance with the terms of the Companys applicable plan.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.