Senior Product Manager, Fintech

Shopmonkey is looking for a Senior Product Manager Fintech to join a dynamic Product team and serve as product lead to a dedicated squad of Product Design and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customers needs develop innovative solutions and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions technical nuances of problems and the voice of the customer will impact thousands of auto shops across North role requires an extremely organized impact oriented and product-focused individual who is comfortable with ambiguity taking initiative and building collaborative relationships with stakeholders and customers. If you are looking for a new challenging opportunity and building amazing software for thousands of customers wed love to talk with you!Please note for San Francisco Bay area candidates this role would be hybrid with 2-3 days/week in office for collaboration and connection.

You will have the opportunity to:

Define Product Strategy: Develop and champion a compelling Fintech vision and long-term roadmap based on market research shop feedback and business objectives. Monitor the Fintech industry and insights into the competitive landscape and best practices.

Drive Execution: Drive feature scoping prioritization efforts and trade-off conversations knowing what to say no to to achieve the best outcome. Craft detailed requirements and product specifications. Youll manage the product backlog to deliver maximum impact.

Lead Cross-Functional Teams: Work closely with engineering design payment operations marketing sales and legal teams to ensure successful product launches and market adoption.

Be the Voice of the Customer: Conduct in-depth user research and data analysis to deeply understand SMB and Enterprise customer pain points and needs. Use these insights to make informed product decisions.

Manage the Full Lifecycle: Oversee the entire product lifecycle from ideation and validation to launch and iteration. Youll track key product metrics such as user engagement and revenue using them to measure success and guide future development.

To Be Successful In This Role You Will Need:

Product Management Experience: 6 years in successful product management experience with at least 3 years building Fintech products in SaaS

Fintech Expertise: launching and managing B2B embedded FinTech such as Payment Processing Buy Now Pay Later Capital/Lending Banking Payroll AR/AP Compliance (KYB/KYC) Loyalty Programs etc.

Customer First Mindset: working with customers to gather feedback and requirements. Experience in working directly with sales and business development leaders to close customer deals. Ability to travel periodically for customer visits events and on-site workshops.

Leadership and Communication: ability to collaborate and build relationships across organizations bridge gaps between teams and successfully influence without authority. Exceptional verbal presentation and written communication skills and the ability to interact with diverse groups including senior management

Startup Mentality: Hungry fast-learner mindset. Biased towards execution with extreme ownership over your products success and outcomes. Proven ability to work in a fast-paced dynamic and entrepreneurial environment. demonstrated ability to drive product strategy roadmap and go-to-market motion for new products

In the United States the range is typically $140000 to $165000 with bonus equity benefits. The range provided is Shopmonkeys reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location experience training skills and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey

Shopmonkey has become an amazing environment where employees feel that they are valued as people and not just worker bees. To ensure that our team thrives we invest in the following perks (benefits below are mainly for U.S. based full-time employees). Other benefits vary upon location outside of the United States and employment status:

Health & Wellness

• Medical dental vision and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire

Time Off

• 11 paid holidays
• Flexible time off - take the time off you need!

Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Check out our founders story life page or hear from real employees about what its like to work at Shopmonkey.

Join our team of hungry humble smart people who love what they do and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools save time and streamline their entire operation onto a simple easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3500 auto shops across the U.S. and Canada Shopmonkey aims to change the status quo of the car repair market estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners Index Ventures Headline I2BF and ICONIQ Growth.

In 2022 Shopmonkey was named #4 on Forbes annual ranking of Americas Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of Americas Best Startup Employers by Forbes in20232024 and 2026!

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Shopmonkey is committed to the full inclusion of all qualified keeping with our our commitment Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact our Talent Team at.

Please note: Shopmonkey will never request sensitive information such as your social security number bank account information or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain @. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites all of our current job opportunities and descriptions are posted on Shopmonkeys Careers page or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims liability losses damages or expenses resulting from scammers or impersonators.